Award

Award of Telephony Support and maintenance

NORTH TYNESIDE COUNCIL

This public procurement record has 1 release in its history.

Award

07 Aug 2018 at 11:02

Award Notice
Summary of the contracting process

The procurement process involves North Tyneside Council, which has awarded a contract for the "Award of Telephony Support and Maintenance." This contract falls within the services industry category, specifically for the maintenance of information technology equipment. The contract, valued at £48,500, is located in the North East of England, covering areas served by the council's telephony system. The procurement method used was a Single Tender, and the contract period spans from 1 April 2018 to 31 March 2019, with a tender period that concluded on 23 March 2018.

This tender presents a significant opportunity for businesses specialising in telephony services and IT support, particularly those with capabilities in SIP migration and maintenance of IT equipment. Small and medium-sized enterprises (SMEs) are encouraged to compete, as the contracting authority is open to their participation. Businesses that offer innovative and economically efficient telephony solutions will find themselves well-suited to bid for the contract, potentially enhancing their market presence and contributing to local development.

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Notice Information

Notice Title

Award of Telephony Support and maintenance

Notice Description

AWARD ONLY OF:- Support and maintenance for the Authority's Telephony in particular with SIP migration which is a change to the provision of the telephone lines to NTC. We currently have 180 Featurenet 1000 phone lines, 120 into Quadrant and 60 into Killingworth which carry all of NTC's phone calls. BT's Featurenet 1000 will be end of life in 2020 so in advance of this the Authority is migrating to SIP. The current Featurenet contract includes line rentals plus call. SIP trunking is the service that's in the fast process of replacing ISDN lines. It's a telephony service that's IP-based, which means you can conjoin voice and data services in order to make your business' telecoms more economically efficient.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a771fcf9-c76c-4a73-b2a2-e13939d9f592
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5dbab5dc-55d6-437d-98c8-6516f27103a3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Single Tender
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50312610 - Maintenance of information technology equipment

Notice Value(s)

Tender Value
£48,500 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Aug 20187 years ago
Submission Deadline
23 Mar 2018Expired
Future Notice Date
Not specified
Award Date
22 Mar 20178 years ago
Contract Period
31 Mar 2018 - 31 Mar 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH TYNESIDE COUNCIL
Contact Name
Christine Bordoli
Contact Email
christine.bordoli@northtyneside.gov.uk
Contact Phone
01916435662

Buyer Location

Locality
NEWCASTLE-UPON-TYNE
Postcode
NE27 0BY
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Cramlington and Killingworth

Supplier Information

Number of Suppliers
1
Supplier Name

MAINTEL EUROPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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