This public procurement record has 1 release in its history.

Award

28 Aug 2026 at 12:06

Summary of the contracting process

Devon County Council is procuring pre-paid card services to support Direct Payments. The appointed provider sets up individual client accounts and enables payments to be made into those accounts. The service includes an online portal for clients to view account information and make online payments, plus a separate portal for council staff to view client accounts, amend payment amounts and personal details, and access management information. This is a financial services requirement, classified under CPV 66000000, and is delivered in England. The contracting authority and buyer is Devon County Council, based at County Hall in Exeter. The main procurement category is services, rather than goods or works.

The procurement is complete and has been awarded through a direct award call-off from Lot 1 of the NEPO505 Payment Card Services framework. The tender submission deadline was 7 August 2026 at 23:59. Devon County Council awarded the contract to Prepaid Financial Services Ltd on 28 August 2026. The awarded value is £240,000. The contract period runs from 1 September 2026 to 31 March 2028. The award is active. The available process information identifies the direct-award route and framework lot, rather than a separate competitive evaluation of bids. The opportunity was identified as suitable for small and medium-sized enterprises, while participation was not reserved for voluntary, community or social enterprises.

This award shows a defined requirement for a provider able to deliver pre-paid card services for council-funded Direct Payments, establish and administer individual client accounts, and support secure online access. A credible future supplier would need the operational capacity to manage client account changes, payment amounts and personal details at scale, alongside reliable client and staff portals. It would also need to provide management information for council oversight and support online payments. The council’s use of the NEPO payment card services framework indicates that relevant framework access and experience of public-sector payment-card delivery would be important. The requirement was assessed as suitable for SMEs, so a smaller specialist provider with the necessary platform, controls and service capability could be well placed when the requirement returns.

How relevant is this notice?

Notice Title

CP2848-26 Pre-Paid Cards

Notice Description

Devon County Council (DCC) requires a pre-paid card contract to enable Direct Payments to be paid into individual client accounts set up by the contractor. As well as the provision of client accounts, this contract will also enable client access to an online portal to view their accounts and make online payments. A separate portal is required for relevant DCC staff to view client accounts to amend details such as the amount of a Direct Payment, or a change of personal details and to view management information. This is a direct award call-off from Lot 1 of NEPO framework NEPO505 Payment Card Services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a773fe63-c7a3-4c13-bfd9-cfe5028f4775
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5c7c8d34-f2ec-43fd-9327-d2f43adf3840
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
Not specified
Awards Value
£240,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Aug 20262 weeks ago
Contract Period
1 Sep 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
Devon County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Postcode Area
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

Prepaid Financial Services

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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