Award

Applicant Management System with CRM Capability

UNIVERSITY OF CENTRAL LANCASHIRE HEC

This public procurement record has 2 releases in its history.

Award

09 Apr 2019 at 10:39

Award Notice
Tender

22 Aug 2018 at 09:29

Tender Notice
Summary of the contracting process

The UNIVERSITY OF CENTRAL LANCASHIRE HEC is seeking to enhance its applicant experience through the procurement of an Applicant Management System with CRM Capability. This tender, identified as ITP18-06, falls under the educational software package category, with a total contract value of £350,000. The tender period concluded on 24 September 2018, and the contract was awarded on 29 March 2019, with an implementation period starting from 29 October 2018 and extending until 28 October 2023. The delivery location is situated in the North West region of the United Kingdom, and the procurement process was conducted via an open procedure, reflecting a commitment to transparency and competition.

This tender presents significant opportunities for businesses specialising in Commercial off the Shelf (COTS) solutions for the higher education sector. Companies that excel in implementing educational software and CRM systems would be particularly well-suited to compete for this contract. The emphasis on flexibility and the ability to customise or configure solutions could attract both established firms and SMEs capable of delivering tailored services that align with UCLan's strategic objectives and brand values, ultimately contributing to the university's recruitment and retention goals.

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Notice Information

Notice Title

Applicant Management System with CRM Capability

Notice Description

A high quality experience during the application process is essential to maximise UCLan's ability to recruit and convert quality applicants. As part of the University's commitment to the improvements of the applicant experience, a project has been established to ensure high quality communication and engagement with applicants, as well as developing appropriate presentation and access to a suite of services supporting the application process. The project will ensure the applicant experience aligns with the University Brand, presenting UCLan as a professional, innovative and dynamic university. It is envisaged that this project will improve applicant conversion, enabling UCLan to at least sustain its current size, following the 2020/21 recruitment cycle. Recruitment is an important strategic priority for the university. Successful suppliers will need to provide assurances that a full solution will begin to be implemented from the award date of 29.10.2018, followed by a phased roll out from to ensure a timely implementation. It is imperative that the Recruitment and Partnership Service can manage and configure the portals, application forms and communications for ongoing continual improvement without the reliance on IT specialists or the suppliers. The University is open to receiving Tenders from providers of COTS (Commercial off the Shelf) solutions with a proven track record of successfully implementing systems in the HE sector. Flexibility can be via customisation but via configuration is preferred. In addition, the University is open to tenders that utilise current systems for aspects of delivery of a solution, however there is a preference for a single system to manage all the requirements listed.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a77a3c77-ee90-4670-8610-8a3708a1a14f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a6a814eb-f497-4588-af97-b72a3a1d652f
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48190000 - Educational software package

Notice Value(s)

Tender Value
£350,000 £100K-£500K
Lots Value
Not specified
Awards Value
£610,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Apr 20196 years ago
Submission Deadline
24 Sep 2018Expired
Future Notice Date
Not specified
Award Date
29 Mar 20196 years ago
Contract Period
31 Mar 2019 - 30 Mar 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF CENTRAL LANCASHIRE HEC
Contact Name
Brett Dixon
Contact Email
etenders@uclan.ac.uk
Contact Phone
01772 893174

Buyer Location

Locality
PRESTON
Postcode
PR1 2TQ
Post Town
Preston
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
TLD North West (England)
Local Authority
Preston
Electoral Ward
City Centre
Westminster Constituency
Preston

Supplier Information

Number of Suppliers
1
Supplier Name

PYTHAGORAS COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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