This public procurement record has 1 release in its history.

Award

27 Aug 2026 at 10:56

Summary of the contracting process

Castles and Coasts Housing Association, based in Carlisle, appointed a Technology Enabled Lives provider to support its housing services. The requirement covers services associated with technology-enabled care and the repair and maintenance of medical equipment, classified under CPV 50421000. Delivery is associated with Carlisle, Cumbria, at the housing association’s CA3 8TT location. The procurement was managed through the Northern Housing Consortium’s Technology Enabled Lives framework, with the consortium acting as the framework buyer. The appointed provider is intended to deliver the technology-enabled lives service for Castles and Coasts rather than supply a one-off equipment purchase. This is a services contract and is identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

The procurement is complete and has been awarded through a selective call-off from the Northern Housing Consortium’s Technology Enabled Lives framework. The award decision was made on 17 August 2026, following a tender deadline of 17 August 2026. Appello Careline Ltd was appointed as supplier for £279,532.96 including the stated currency of GBP. The contract period runs from 14 September 2026 to 13 September 2028. The arrangement provides for two further extensions, each lasting one year, giving a possible additional two years. The award is active. The published description identifies the Technology Enabled Lives requirement and the framework call-off route; no separate scoring or evaluation weighting is stated in the available procurement details.

This award provides a clear indication of demand from Castles and Coasts Housing Association for an integrated Technology Enabled Lives service linked to housing provision. A credible future competitor would need practical capability in technology-enabled care, dependable repair and maintenance of medical equipment, and the operational capacity to support residents across the requirement location. Experience of delivering responsive care technology services for housing or similar public-sector settings would strengthen a supplier’s position. Suppliers would also need to understand the Northern Housing Consortium framework route, or the relevant successor purchasing arrangements, because this requirement was awarded as a framework call-off rather than through an open standalone competition. The opportunity was marked as suitable for SMEs and VCSEs, so smaller specialist providers and social enterprises may be well placed to develop a compliant offer.

How relevant is this notice?

Notice Title

TEL L4.1 FC Sep26 - Castles and Coasts Housing Association - awarded

Notice Description

This contract award notice is to notify the market that Castles and Coasts Housing Association based in Carlisle, UK have appointed Appello as their Technology Enabled Lives provider for a period of TWO years, with an option to extend for a further TWO a ONE year individual periods. This appointment has been made under the Northern Housing Consortium's Technology Enabled Lives framework. (Contract Award Notice 2024/S 000-000849)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a863002d-51d8-47a5-9d46-ee0a827428af
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4c4f6e0a-4ab1-4435-b8da-ba6505655970
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50421000 - Repair and maintenance services of medical equipment

Notice Value(s)

Tender Value
£279,532 £100K-£500K
Lots Value
Not specified
Awards Value
£279,532 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Aug 20261 months ago
Contract Period
14 Sep 2026 - 13 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTHERN HOUSING CONSORTIUM LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR1 3QD
Postcode Area
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
Not specified

Local Authority
Sunderland
Electoral Ward
Millfield
Westminster Constituency
Sunderland Central

Supplier Information

Number of Suppliers
1
Supplier Name

Appello Careline Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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