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UKRI-6140 Salesforce CRM Implementation & Support

UK RESEARCH AND INNOVATION (UKRI)

This public procurement record has 1 release in its history.

Award

13 Jul 2026 at 08:39

Award Notice
Summary of the contracting process

The procurement process titled "UKRI-6140 Salesforce CRM Implementation & Support" was conducted by UK Research and Innovation (UKRI) within the IT services industry category, specifically focusing on consulting, software development, Internet, and support. Located in the South West region of the United Kingdom, the procurement followed a selective method as a call-off from a framework agreement under the Government Commercial Agency G-Cloud 14 Framework. The contract was awarded to Hyphenate Ltd T/A Hyphen8 with a contract value of £312,000. The award date was 10th July 2026, and the contract will be active from 1st August 2026 to 31st March 2027. The procurement process is complete, reflecting its status at the award stage.

This tender offers significant opportunities for businesses in the IT services sector, particularly those specialising in CRM implementations and support. It highlights the potential for small and medium-sized enterprises (SMEs) to engage with established governmental frameworks, such as G-Cloud, to secure high-value contracts. Companies capable of providing comprehensive CRM solutions and support services would find this tender particularly advantageous, enabling them to expand their portfolio and establish partnerships with prominent organisations like UKRI.

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Notice Information

Notice Title

UKRI-6140 Salesforce CRM Implementation & Support

Notice Description

This Call-Off Contract is for the provision of Grant Management Platform Enhancement and process optimisation sourced Via the Government Commercial Agency G-Cloud 14 Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a8b63668-46d5-4d46-97fa-5edc2df2b0a8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0cfbe5f3-377c-4218-94d7-9156c6cf1388
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£312,000 £100K-£500K
Lots Value
Not specified
Awards Value
£312,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20262 days ago
Submission Deadline
30 Jun 2026Expired
Future Notice Date
Not specified
Award Date
9 Jul 20266 days ago
Contract Period
31 Jul 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK RESEARCH AND INNOVATION (UKRI)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTH STAR AVENUE
Postcode
SN2 1FF
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
TLK South West (England)
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

HYPHENATE LTD T/A HYPHEN8

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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