Tender

GB-London: 002166 User Journey Mapping

BRITISH LIBRARY

This public procurement record has 1 release in its history.

Tender

31 May 2023 at 10:40

Summary of the contracting process

The British Library is seeking research services for the project "002166 User Journey Mapping" in London. The procurement stage is currently active, with a tender deadline of 23rd June 2023 and a contract period running from 7th August 2023 to 7th September 2023. The project falls under the industry category of market research services and has a minimum value of £10,000 and a total value of £25,000.

This tender by the British Library presents an opportunity for small and medium enterprises (SMEs) in the services sector, particularly those with experience in market research. Businesses focusing on user accessibility and barriers analysis in diverse age groups and disabilities are well-suited to compete. The open procedure and suitability for SMEs aim to facilitate fair competition and inclusive participation in the procurement process.

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Notice Title

GB-London: 002166 User Journey Mapping

Notice Description

Research is needed for us to identify and understand barriers to accessing our sites, services and content across the Library, with a focus on users, non-users and those who 'drop out' before achieving their aim who have protected characteristics. This piece of research will focus primarily on users with a disability and users of differing age groups to our St Pancras site. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a8f6eef7-20a8-47d7-ae19-87dac0d5d7ed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8f21fde3-c793-4a7c-8a56-efa802151d73
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 May 20232 years ago
Submission Deadline
23 Jun 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
6 Aug 2023 - 7 Sep 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRITISH LIBRARY
Contact Name
Louise Kett
Contact Email
louise.kett@bl.uk
Contact Phone
441937546249

Buyer Location

Locality
LONDON
Postcode
NW1 2DB
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified

Local Authority
Camden
Electoral Ward
St Pancras & Somers Town
Westminster Constituency
Holborn and St Pancras

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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