GB-Norwich: The provision of MHR iTrent Software and Associated Services

FLAGSHIP HOUSING LIMITED

This public procurement record has 1 release in its history.

Award

04 Jun 2026 at 08:10

Summary of the contracting process

The public procurement process carried out by Flagship Housing Limited culminated in the award for the provision of MHR iTrent Software and Associated Services. This contract falls under the industry category of Software package and information systems, with its focus on services. The procurement process, tagged as completed, was directed towards the region of East of England, United Kingdom. After the completion of the tender process, which concluded on 18 February 2026, the contract was awarded to Softcat Plc on 27 February 2026. The contract period commences from 31 March 2026 and will run until 30 March 2029, with the contract valued at £299,934.81. Currently, the procurement stage is in the Award phase.

This tender provides a robust opportunity for businesses specialising in software solutions, particularly those adept in comprehensive information systems and related services, to engage with public sector organisations. Although the procurement method details are unspecified, the focus on large-scale software delivery means enterprises similar in scale and capacity to Softcat Plc would be well-suited to compete in similar future tenders. The substantial contract value also indicates substantial business growth opportunities for businesses capable of handling large projects and fulfilling complex technological needs for housing and property management sectors. Flagship Housing Limited's selection of a large-scale supplier underscores the necessity for potential competitors to demonstrate considerable service delivery capacity and industry expertise.

How relevant is this notice?

Notice Title

GB-Norwich: The provision of MHR iTrent Software and Associated Services

Notice Description

This is an award against RM6285 for the provision of MHR iTrent Software and Associated Services

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a9093bef-6cc2-4310-a909-15cfca167bc0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e6673f9b-a3c2-4f11-99d7-3e08c91dab5b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£299,934 £100K-£500K
Lots Value
Not specified
Awards Value
£299,934 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jun 20263 weeks ago
Submission Deadline
18 Feb 2026Expired
Future Notice Date
Not specified
Award Date
27 Feb 20264 months ago
Contract Period
30 Mar 2026 - 30 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FLAGSHIP HOUSING LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 1PD
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
Thorpe Hamlet
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-a9093bef-6cc2-4310-a909-15cfca167bc0-2026-06-04T09:10:04+01:00",
    "date": "2026-06-04T09:10:04+01:00",
    "ocid": "ocds-b5fd17-a9093bef-6cc2-4310-a909-15cfca167bc0",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP1041058718",
        "title": "GB-Norwich: The provision of MHR iTrent Software and Associated Services",
        "description": "This is an award against RM6285 for the provision of MHR iTrent Software and Associated Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 299934.81,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2026-02-18T00:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-03-31T00:00:00+01:00",
            "endDate": "2029-03-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-314195",
            "name": "Flagship Housing Limited",
            "identifier": {
                "legalName": "Flagship Housing Limited"
            },
            "address": {
                "streetAddress": "31 King Street",
                "locality": "Norwich",
                "postalCode": "NR1 1PD",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "procurement@flagship-group.co.uk",
                "email": "procurement@flagship-group.co.uk",
                "telephone": "08081684555"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-249699",
            "name": "Softcat Plc",
            "identifier": {
                "legalName": "Softcat Plc"
            },
            "address": {
                "streetAddress": "Solar House Fieldhouse Lane Marlow SL7 1LW"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-314195",
        "name": "Flagship Housing Limited"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-a9093bef-6cc2-4310-a909-15cfca167bc0-1",
            "status": "active",
            "date": "2026-02-27T00:00:00Z",
            "datePublished": "2026-06-04T09:10:04+01:00",
            "value": {
                "amount": 299934.81,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-249699",
                    "name": "Softcat Plc"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-03-31T00:00:00+01:00",
                "endDate": "2029-03-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e6673f9b-a3c2-4f11-99d7-3e08c91dab5b",
                    "datePublished": "2026-06-04T09:10:04+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Please follow this link to view the notice.",
                    "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1041058718"
                }
            ]
        }
    ]
}