Notice Information
Notice Title
Talkative Enterprise Platform Licence - Direct Award via CCS RM6116
Notice Description
Renewal of annual Talkative enterprise licence to allow Customer Service and frontline digital interactivity to continue for DCC customers. In order to ensure continuity with the existing infrastructure, a direct award via CCS has been identified as the preferred RtM.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-a940df44-524b-4be8-b960-7ba9569b4938
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/09c612f3-cdaf-4f80-8214-dba68d2f8299
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £26,699 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 5 Jun 20258 months ago
- Submission Deadline
- 14 May 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 14 May 20259 months ago
- Contract Period
- 21 May 2025 - 21 May 2026 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DURHAM COUNTY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- DURHAM
- Postcode
- DH1 5UQ
- Post Town
- Durham
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC41 Durham
- Delivery Location
- TLC North East (England)
-
- Local Authority
- County Durham
- Electoral Ward
- Neville's Cross
- Westminster Constituency
- City of Durham
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/09c612f3-cdaf-4f80-8214-dba68d2f8299
5th June 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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