Award

Provision of Customer Service Training Course

EAST WEST RAILWAY COMPANY LIMITED

This public procurement record has 1 release in its history.

Award

09 Feb 2023 at 15:19

Summary of the contracting process

The East West Railway Company Limited has completed the award process for the tender titled "Provision of Customer Service Training Course" in the Education and training services category. The procurement method used was a limited Competitive quotation (below threshold). The contract period is from 13th February 2023 to 13th February 2024, with a total value of £114,000. The tender was held in Milton Keynes (MK9 1FB), and the tender period ended on 25th January 2023.

This tender presents an opportunity for SMEs and voluntary, community, and social enterprise (VCSE) organisations to provide customer service training services. Businesses in the education and training sector would be well-suited to compete for this tender. The East West Railway Company Limited is the buying organisation for this contract.

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Notice Title

Provision of Customer Service Training Course

Notice Description

The Services are the development of and support in delivering a Customer Service Training Course and Train the Trainer Course for EWR Co.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a9ff31b1-00d4-46d4-8080-59db60223d23
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/abef1162-73d2-48b4-a537-a6171d4685bd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£114,000 £100K-£500K
Lots Value
Not specified
Awards Value
£114,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Feb 20233 years ago
Submission Deadline
25 Jan 2023Expired
Future Notice Date
Not specified
Award Date
8 Feb 20233 years ago
Contract Period
13 Feb 2023 - 13 Feb 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EAST WEST RAILWAY COMPANY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MILTON KEYNES
Postcode
MK9 1FB
Post Town
Milton Keynes
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ12 Milton Keynes
Delivery Location
Not specified

Local Authority
Milton Keynes
Electoral Ward
Central Milton Keynes
Westminster Constituency
Milton Keynes Central

Supplier Information

Number of Suppliers
1
Supplier Name

UNTHINK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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