Award

Contract Award - Case management System for Information Requests and Complaints

BUCKINGHAMSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

16 Feb 2021 at 13:22

Summary of the contracting process

Buckinghamshire Council has completed the award process for a contract titled "Contract Award - Case management System for Information Requests and Complaints". This contract, worth £36,000, falls under the software package and information systems category (CPV code 48000000). The procurement method used was a direct award, with the contract period commencing on 19th February 2021 and concluding on 18th February 2022. The location for the delivery of services is in the South East region of the United Kingdom. The tender period ended on 1st January 2021.

This procurement presents a valuable opportunity for businesses engaged in the development and provision of software solutions, particularly those specialising in case management systems. Small and medium-sized enterprises (SMEs) could benefit from this direct award, as the nature of the tender suggests potential for tailored services and competitive bids. Companies looking to expand their market presence in the public sector, especially in local government services, should consider similar future procurement opportunities that may arise from Buckinghamshire Council and other public bodies.

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Notice Title

Contract Award - Case management System for Information Requests and Complaints

Notice Description

Award Notice for a case management system for customer information requests and complaints.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-aa278eb6-636b-481e-8fb0-7b994f387943
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ae255478-2211-4083-86e2-c20d3f9fda87
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£36,000 Under £100K
Lots Value
Not specified
Awards Value
£36,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Feb 20215 years ago
Submission Deadline
1 Jan 2021Expired
Future Notice Date
Not specified
Award Date
8 Feb 20215 years ago
Contract Period
19 Feb 2021 - 18 Feb 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BUCKINGHAMSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
AYLESBURY
Postcode
HP20 1UA
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ13 Buckinghamshire
Delivery Location
TLJ South East (England)

Local Authority
Buckinghamshire
Electoral Ward
Aylesbury North
Westminster Constituency
Aylesbury

Supplier Information

Number of Suppliers
1
Supplier Name

RESPOND GROUP LTD (TRADING AS APTEAN

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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