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A&E High Intensity Usage Service for NHS Herefordshire & Worcestershire ICB

Herefordshire & Worcestershire Integrated Care Board

This public procurement record has 1 release in its history.

Award

04 Apr 2023 at 13:09

Award Notice
Summary of the contracting process

The Herefordshire & Worcestershire Integrated Care Board has awarded a contract to the British Red Cross for an A&E High Intensity Usage Service. The contract, valued at £245,000 in GBP, commenced on 28th March 2023 and will run for a 2-year period covering Worcestershire. This service aims to provide personalised support to individuals accessing emergency services more frequently than expected, with a focus on person-centred care and reducing demand for urgent services.

This tender opportunity can benefit businesses in the health and community services sector, especially those experienced in delivering high intensity use support services. The procurement process, currently in the award stage, used a direct procurement method with a single tender action below the threshold. Businesses interested in person-centred approaches and working in partnership with health and care services are well-suited to compete for opportunities in this tender specific to supporting individuals with high intensity use of emergency services.

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Notice Information

Notice Title

A&E High Intensity Usage Service for NHS Herefordshire & Worcestershire ICB

Notice Description

A contract has been awarded for a period of 2-years to The British Red Cross Society to provide a High Intensity Use Service ("Supporting You") on behalf on NHS Herefordshire & Worcestershire Integrated Care Board. The contract commenced on 28th March 2023 for a period of 2-years. The service will cover the county of Worcestershire and is a 2-year pilot, funded by Worcestershire Public Health, to provide personalised support to those accessing urgent and emergency services more frequently than expected. The service will: * Coach and support frequent users of urgent and emergency care services within the Worcestershire footprint, working in a de-medicalised, de-criminalised and person-centred way; * Understand and address the unmet needs of people who access care more than expected * Lower the stigma associated with high intensity use and create a positive culture * Effectively connect with, listen to and coordinate support for people that frequent use A&E/WMAS in Worcestershire * Provide a service driven by quality and demonstrate person-centred approach * Assist other providers to identify patterns and 'causal factors' which trigger relapse behaviours in former HIU to shape future commissioning of service and/or demand/capacity planning. * Establish connections with existing health and care services to find a new way forward for individuals, working in partnership with them * Provide an integrated approach to supporting people with HIU of urgent and emergency services working in parallel with health and care services. As a by-product of this person-centred work, there will also be a reduction in demand of urgent and emergency care services (including A&E, non-elective admissions, and calls to NHS 111 and 999). Following a review of the 2-year pilot, the commissioning authority will consider appropriate options, and may consider a procurement exercise for the continuation of the service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-aa315dd2-5674-4156-961a-56d1d167d2ed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a7fb975e-fc16-43c6-ad1d-fbe4eaf9b3f0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85323000 - Community health services

Notice Value(s)

Tender Value
£245,000 £100K-£500K
Lots Value
Not specified
Awards Value
£245,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Apr 20233 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Mar 20233 years ago
Contract Period
28 Mar 2023 - 27 Mar 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Herefordshire & Worcestershire Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORCESTER
Postcode
WR3 7NS
Postcode Area
Worcester
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Worcester
Electoral Ward
Claines
Westminster Constituency
Worcester

Supplier Information

Number of Suppliers
1
Supplier Name

British Red Cross

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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