Tender

Social Media monitoring tool

OFFICE OF QUALIFICATIONS AND EXAMINATIONS REGULATION (OFQUAL)

This public procurement record has 1 release in its history.

Tender

09 Jan 2026 at 17:45

Tender Notice
Summary of the contracting process

The Office of Qualifications and Examinations Regulation (Ofqual) has initiated an open procurement process for a Social Media Monitoring Tool, under the industry category of multimedia networks, with a CPV code of 32417000. Located in the West Midlands, United Kingdom, this tender is currently active with an end date for submission on 9th February 2026. The contract, valued at £18,400, will run from 2nd March 2026 to 1st March 2028. The procurement method is detailed as an "Open procedure (below threshold)," focused on services, accommodating small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs).

This tender represents a significant opportunity for businesses specialising in digital communication solutions, particularly those proficient in social and media monitoring technologies. Firms with capabilities in providing comprehensive platforms that include social media management, media monitoring, and media management tools, will find this contract aligning well with their offerings. Additionally, businesses that can offer dedicated support and training services are poised to benefit, further expanding their market presence and contributing to sectoral growth. The requirement for historical data analysis and report generation adds a layer of sophistication that may appeal to firms with strong analytical and data processing competencies.

How relevant is this notice?

Notice Information

Notice Title

Social Media monitoring tool

Notice Description

1.2.3. Ofqual communications are seeking a comprehensive social and media monitoring platform that combines three core capabilities: social media management (including listening across major platforms and forums with sentiment analysis, crisis alerts, content scheduling and publishing and performance analytics), 24/7 media monitoring (providing immediate alerts and cuttings from all national, regional, local and broadcast media, including full access to paywalled publications), and media management tools (with up-to-date journalist databases, distribution list functionality and detailed analytics covering sentiment, reach and share of voice). The solution must include a dedicated account manager and training, provide both historical data access for year-on-year comparisons, have the ability to generate visual reports, all whilst maintaining reliable service standards.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-aa59d962-690e-4023-87cb-c361e3c0a183
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f8997a0c-f945-42a2-ac60-efd5a9fe4940
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32417000 - Multimedia networks

Notice Value(s)

Tender Value
£18,400 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jan 20261 weeks ago
Submission Deadline
9 Feb 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Mar 2026 - 1 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFFICE OF QUALIFICATIONS AND EXAMINATIONS REGULATION (OFQUAL)
Contact Name
Procurement Department
Contact Email
procurement@ofqual.gov.uk
Contact Phone
+44 2475091908

Buyer Location

Locality
COVENTRY
Postcode
CV1 2GN
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
TLG West Midlands (England)
Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-aa59d962-690e-4023-87cb-c361e3c0a183-2026-01-09T17:45:05Z",
    "date": "2026-01-09T17:45:05Z",
    "ocid": "ocds-b5fd17-aa59d962-690e-4023-87cb-c361e3c0a183",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MT236347",
        "title": "Social Media monitoring tool",
        "description": "1.2.3. Ofqual communications are seeking a comprehensive social and media monitoring platform that combines three core capabilities: social media management (including listening across major platforms and forums with sentiment analysis, crisis alerts, content scheduling and publishing and performance analytics), 24/7 media monitoring (providing immediate alerts and cuttings from all national, regional, local and broadcast media, including full access to paywalled publications), and media management tools (with up-to-date journalist databases, distribution list functionality and detailed analytics covering sentiment, reach and share of voice). The solution must include a dedicated account manager and training, provide both historical data access for year-on-year comparisons, have the ability to generate visual reports, all whilst maintaining reliable service standards.",
        "datePublished": "2026-01-09T17:45:05Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "32417000",
            "description": "Multimedia networks"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 5000,
            "currency": "GBP"
        },
        "value": {
            "amount": 18400,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2026-02-09T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-03-02T00:00:00Z",
            "endDate": "2028-03-01T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/f8997a0c-f945-42a2-ac60-efd5a9fe4940",
                "datePublished": "2026-01-09T17:45:05Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
                "url": "https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JAN170831"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-299483",
            "name": "Office of Qualifications and Examinations Regulation (Ofqual)",
            "identifier": {
                "legalName": "Office of Qualifications and Examinations Regulation (Ofqual)"
            },
            "address": {
                "streetAddress": "2nd Floor, One Friargate, Station Square",
                "locality": "Coventry",
                "postalCode": "CV1 2GN",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Procurement Department",
                "email": "procurement@ofqual.gov.uk",
                "telephone": "+44 2475091908"
            },
            "details": {
                "url": "http://ofqual.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-299483",
        "name": "Office of Qualifications and Examinations Regulation (Ofqual)"
    }
}