TenderAmendment

CBC-1807-T-TH EDT Contact Centre

CENTRAL BEDFORDSHIRE COUNCIL

  • Contract Timeline

    Publication Date

    3rd July 2025 06:29:48 AM

    TenderAmendment Deadline

    18th July 2025 11:00:00 AM   8 days remaining

  • Contract Summary

    Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team (EDT) Contact Centre. EDT provides an emergency social work service out of hours; the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements. EDT respond to all emergency social care situations that arise out of hours, and which cannot be left until the next working day. EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm. All work is undertaken within the relevant legislative framework. EDT operates 365 days service a year over 7 days a week, with operating hours totalling to around 129 hours per week on average. The service operating hours are: o Monday to Thursday 5pm to 9pm o Friday from 4pm to Monday at 9am o 24 hours service on Public Holidays Additional information: Is a Recurrent Procurement Type? : No

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-aa9a2cd5-d3f4-4a32-8de1-f97a1508ee12

    Publication Source

    Contracts Finder

    Procurement Stage

    TenderAmendment

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (below Threshold)

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79342300
    79342320
    85000000
    85300000

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security
    85 - Health and social work services

  • Awarding Authority

    CENTRAL BEDFORDSHIRE COUNCIL

    Buyer Name

    Tracey Horner

    Buyer Email

    tracey.horner2@centralbedfordshire.gov.uk

    Buyer Phone

    0300 300 8000

    Buyer Address

    Priory House, Shefford

    Bedfordshire

    SG17 5TQ

    United Kingdom


TenderAmendment

CBC-1807-T-TH EDT Contact Centre

CENTRAL BEDFORDSHIRE COUNCIL

  • Contract Timeline

    Publication Date

    1st July 2025 09:57:18 AM

    TenderAmendment Deadline

    18th July 2025 11:00:00 AM   8 days remaining

  • Contract Summary

    Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team (EDT) Contact Centre. EDT provides an emergency social work service out of hours; the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements. EDT respond to all emergency social care situations that arise out of hours, and which cannot be left until the next working day. EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm. All work is undertaken within the relevant legislative framework. EDT operates 365 days service a year over 7 days a week, with operating hours totalling to around 129 hours per week on average. The service operating hours are: o Monday to Thursday 5pm to 9pm o Friday from 4pm to Monday at 9am o 24 hours service on Public Holidays Additional information: Is a Recurrent Procurement Type? : No

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-aa9a2cd5-d3f4-4a32-8de1-f97a1508ee12

    Publication Source

    Contracts Finder

    Procurement Stage

    TenderAmendment

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (below Threshold)

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79342300
    79342320
    85000000
    85300000

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security
    85 - Health and social work services

  • Awarding Authority

    CENTRAL BEDFORDSHIRE COUNCIL

    Buyer Name

    Tracey Horner

    Buyer Email

    tracey.horner2@centralbedfordshire.gov.uk

    Buyer Phone

    0300 300 8000

    Buyer Address

    Priory House, Shefford

    Bedfordshire

    SG17 5TQ

    United Kingdom


TenderAmendment

CBC-1807-T-TH EDT Contact Centre

CENTRAL BEDFORDSHIRE COUNCIL

  • Contract Timeline

    Publication Date

    1st July 2025 09:57:04 AM

    TenderAmendment Deadline

    18th July 2025 11:00:00 AM   8 days remaining

  • Contract Summary

    Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team (EDT) Contact Centre. EDT provides an emergency social work service out of hours; the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements. EDT respond to all emergency social care situations that arise out of hours, and which cannot be left until the next working day. EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm. All work is undertaken within the relevant legislative framework. EDT operates 365 days service a year over 7 days a week, with operating hours totalling to around 129 hours per week on average. The service operating hours are: o Monday to Thursday 5pm to 9pm o Friday from 4pm to Monday at 9am o 24 hours service on Public Holidays Additional information: Is a Recurrent Procurement Type? : No

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-aa9a2cd5-d3f4-4a32-8de1-f97a1508ee12

    Publication Source

    Contracts Finder

    Procurement Stage

    TenderAmendment

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (below Threshold)

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79342300
    79342320
    85000000
    85300000

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security
    85 - Health and social work services

  • Awarding Authority

    CENTRAL BEDFORDSHIRE COUNCIL

    Buyer Name

    Tracey Horner

    Buyer Email

    tracey.horner2@centralbedfordshire.gov.uk

    Buyer Phone

    0300 300 8000

    Buyer Address

    Priory House, Shefford

    Bedfordshire

    SG17 5TQ

    United Kingdom


Tender

CBC-1807-T-TH EDT Contact Centre

CENTRAL BEDFORDSHIRE COUNCIL

  • Contract Timeline

    Publication Date

    18th June 2025 15:06:57 PM

    Tender Deadline

    18th July 2025 11:00:00 AM   8 days remaining

  • Contract Summary

    Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team (EDT) Contact Centre. EDT provides an emergency social work service out of hours; the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements. EDT respond to all emergency social care situations that arise out of hours, and which cannot be left until the next working day. EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm. All work is undertaken within the relevant legislative framework. EDT operates 365 days service a year over 7 days a week, with operating hours totalling to around 129 hours per week on average. The service operating hours are: o Monday to Thursday 5pm to 9pm o Friday from 4pm to Monday at 9am o 24 hours service on Public Holidays Additional information: Is a Recurrent Procurement Type? : No

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-aa9a2cd5-d3f4-4a32-8de1-f97a1508ee12

    Publication Source

    Contracts Finder

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (below Threshold)

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79342300
    79342320
    85000000
    85300000

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security
    85 - Health and social work services

  • Awarding Authority

    CENTRAL BEDFORDSHIRE COUNCIL

    Buyer Name

    Tracey Horner

    Buyer Email

    tracey.horner2@centralbedfordshire.gov.uk

    Buyer Phone

    0300 300 8000

    Buyer Address

    Priory House, Shefford

    Bedfordshire

    SG17 5TQ

    United Kingdom