Tender

Income Maximisation Project

THIRTEEN HOUSING GROUP LTD

This public procurement record has 1 release in its history.

Tender

17 Nov 2021 at 14:43

Tender Notice
Summary of the contracting process

The Thirteen Housing Group Ltd is currently soliciting proposals for its "Income Maximisation Project," aimed at enhancing revenue management through advanced software solutions. This open procurement process is classified under the industry category of software packages and information systems, with submissions due by 12:00 on 20th December 2021. The contract, which will support Thirteen’s housing management systems, is based in Middlesbrough, North East England, and is expected to commence on 1st February 2022, running through to 31st January 2027.

This tender presents a significant opportunity for businesses specialising in software development, particularly those with expertise in artificial intelligence and machine learning solutions tailored for the housing sector. Companies that can demonstrate innovative approaches to automating risk-based caseload management and debt collection will find this venture particularly suitable. The open procurement method encourages competition, making it an ideal environment for small and medium-sized enterprises (SMEs) looking to expand their market presence within public sector contracts.

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Notice Information

Notice Title

Income Maximisation Project

Notice Description

At Thirteen, we've been working to help improve the lives of people in our neighbourhoods for years. We provide our customers with homes, support and opportunities to grow. We own and manage 35,000 properties across the North East and Yorkshire and offer a home for life, providing housing and support services. We're here for anyone who needs a home and a helping hand too. We're the largest housing provider in the North East of England, and amongst the biggest 25 nationally, but we remain locally responsive. We work hard to support communities in the places we have homes to help address the social, economic and environmental issues that matter to our customers and partners. Further information is available on the Group's website www.thirteengroup.co.uk This tender is for software required (hereinafter "the Service") to Thirteen Housing Group Limited a registered community and benefit society under number 7522 whose registered office is at Hudson Quay, Windward Way, Middlesbrough, TS2 1QG The purpose of this tender is to provide all interested parties with the opportunity to propose an accurately priced solution for the provision of an Intelligent automation risk based artificial intelligence and machine learning approach to caseload management and collecting debt which also includes an integrated call handling and text messaging solution. This will work alongside our current housing management system, Orchard but also has the capacity to work alongside other housing management systems if this was to change. Through behavioural science the system must optimise the benefits of nudge theory to ensure that as a business we maximise our income through maximising automation opportunities and ensuring that manual intervention is made only when needed and in a way that will provide Thirteen with the best outcome.(Insert goods/services/works required )- contract title in accordance with the Specification of requirements, terms and conditions of contract. Additional information: Please register your organisation on the following procurement portal :- https://in-tendhost.co.uk/thirteengroup To view and download the documents please select 'Express an interest' Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-aad148cc-0c1a-4e2f-863c-291a33529201
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cf9a7ae3-bbc9-4d4f-ba67-816b632e10a7
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Nov 20214 years ago
Submission Deadline
20 Dec 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2022 - 31 Jan 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THIRTEEN HOUSING GROUP LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CO DURHAM
Postcode
TS2 1QG
Post Town
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC North East (England)
Local Authority
Middlesbrough
Electoral Ward
Central
Westminster Constituency
Middlesbrough and Thornaby East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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