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NH2672 Perception Research

Northumbria Healthcare NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

24 Sep 2026 at 14:08

Award Notice
Summary of the contracting process

Northumbria Healthcare NHS Foundation Trust commissioned renewed perception research, delivered through surveys under the CQC Patient Survey Framework. The work is survey and market research services, intended to continue the Trust’s perception research. The delivery location is identified by a postcode in North Shields, England. The procurement is for services rather than goods or construction. The named buying organisation is Northumbria Healthcare NHS Foundation Trust; the selected supplier is Explain Market Research Limited. The research requirement is described as a renewal, indicating continuation of an established survey programme. The scope centres on carrying out perception research using the framework’s patient-survey route, rather than a broader general research or healthcare delivery contract.

The procurement is complete and has been awarded to Explain Market Research Limited. The award was made on 24 September 2026, following a selective call-off from a framework agreement. The award value is £33,800. The contract is scheduled to run from 1 November 2026 to 31 October 2028, for two years. The earlier tender deadline was 1 September 2026 at 12 noon. The requirement is presented as a single research commission, with no separate lots described. Small and medium-sized enterprises and voluntary, community and social enterprises were considered suitable. No detailed evaluation weighting or award criteria are stated, so the basis beyond the framework call-off is not set out.

For market-research firms, this award demonstrates recurring demand from Northumbria Healthcare NHS Foundation Trust for perception research delivered through surveys under the CQC Patient Survey Framework. A credible competitor would need to design and run patient-survey research and produce work suited to understanding perceptions, while being able to operate through the relevant framework call-off route. The two-year commission indicates a sustained service requirement rather than a one-off survey exercise. The award went to a large market-research supplier, showing that the buyer selected a specialist supplier for this work; the procurement also marked SMEs and voluntary, community and social enterprises as suitable. Firms with relevant survey delivery experience and the capacity to maintain research activity over a multi-year engagement are positioned to match the demonstrated requirement.

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Notice Information

Notice Title

NH2672 Perception Research

Notice Description

Renewal of perception research for surveys awarded using CQC Patient survey framework for two years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ab938007-c412-4177-bdf7-99986d961aa8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/718de790-7c8c-4819-ba9c-f6ffae992e10
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£33,800 Under £100K
Lots Value
Not specified
Awards Value
£33,800 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Sep 20261 weeks ago
Contract Period
1 Nov 2026 - 31 Oct 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Northumbria Healthcare NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTH SHIELDS
Postcode
NE27 0QJ
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Tynemouth

Supplier Information

Number of Suppliers
1
Supplier Name

EXPLAIN MARKET RESEARCH LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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