Award

2025 - 1068 Culture Audit RFP - AWARD

CITIZEN

This public procurement record has 1 release in its history.

Award

30 Jan 2026 at 09:18

Award Notice
Summary of the contracting process

The public procurement process for a Culture Audit by Citizen in Birmingham, UK, has reached the award stage. The project, titled "2025 - 1068 Culture Audit RFP - AWARD," focuses on auditing services within the industry category and aims to assess and enhance the organisational culture maturity. Citizen, the buying organisation, is headquartered at Solihull Parkway, Birmingham Business Park. The estimated value of the project ranged from £20,000 to £40,000, with the final award amounting to £39,000. The procurement process has been completed, and the contract is set to commence on 9th February 2026 and conclude on 7th August 2026. Specific locations for the delivery include British Overseas Territories, Channel Islands, Europe, Isle of Man, the Rest of the World, and within the United Kingdom.

This tender presents significant opportunities for businesses specialising in auditing services and consultancy, particularly those with expertise in human resources management and organisational development. The collaboration aims to promote a high-performance culture and offers businesses the chance to provide strategic advisory services that contribute to Citizen's long-term organisational goals. The procurement process, while detailed, encourages competitive participation and requires interested parties to interact through the Citizen E-Procurement portal. While this opportunity has concluded with Altair Consultancy and Advisory Services Ltd as the awarded contractor, it underscores the potential for similar projects that favour firms versed in consultancy and capacity building within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

2025 - 1068 Culture Audit RFP - AWARD

Notice Description

Citizen would like to appoint a third-party provider to conduct a Culture Audit to determine Citizen's culture maturity. The audit will be an advisory review, an assurance opinion will not be provided. The objective is to obtain advisory recommendations for management to consider and to inform the ongoing development of the culture and people approach and enhance what is already in place. The estimated value of the Project is between PS20,000 - PS40,000. The Agreement will be designed to stimulate a collaborative working environment between the parties and, amongst other things, encourage excellent performance measured against agreed key performance indicators. If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The 'Express Interest' button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the 'Attach Documents' button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ac98ed8f-8caf-4944-aaaf-c92dbc751c5e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/506b3b63-4b0d-4967-ae01-eee0f653e062
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not applicable
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79212000 - Auditing services

79414000 - Human resources management consultancy services

Notice Value(s)

Tender Value
£44,000 Under £100K
Lots Value
Not specified
Awards Value
£39,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jan 20263 weeks ago
Submission Deadline
19 Dec 2025Expired
Future Notice Date
Not specified
Award Date
30 Jan 20263 weeks ago
Contract Period
9 Feb 2026 - 7 Aug 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CITIZEN
Contact Name
Thomas Hurst
Contact Email
thomas.hurst@citizenhousing.org.uk
Contact Phone
0121 329 0580

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
Not specified
Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

ALTAIR CONSULTANCY AND ADVISORY SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ac98ed8f-8caf-4944-aaaf-c92dbc751c5e-2026-01-30T09:18:16Z",
    "date": "2026-01-30T09:18:16Z",
    "ocid": "ocds-b5fd17-ac98ed8f-8caf-4944-aaaf-c92dbc751c5e",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-240-1068-2025 - 1068 - AWARD",
        "title": "2025 - 1068 Culture Audit RFP - AWARD",
        "description": "Citizen would like to appoint a third-party provider to conduct a Culture Audit to determine Citizen's culture maturity. The audit will be an advisory review, an assurance opinion will not be provided. The objective is to obtain advisory recommendations for management to consider and to inform the ongoing development of the culture and people approach and enhance what is already in place. The estimated value of the Project is between PS20,000 - PS40,000. The Agreement will be designed to stimulate a collaborative working environment between the parties and, amongst other things, encourage excellent performance measured against agreed key performance indicators. If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The 'Express Interest' button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the 'Attach Documents' button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79212000",
            "description": "Auditing services"
        },
        "additionalClassifications": [
            {
                "id": "79414000",
                "scheme": "CPV",
                "description": "Human resources management consultancy services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "B37 7YN"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 35000,
            "currency": "GBP"
        },
        "value": {
            "amount": 44000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not applicable",
        "tenderPeriod": {
            "endDate": "2025-12-19T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-02-09T00:00:00Z",
            "endDate": "2026-08-07T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-126463",
            "name": "Citizen",
            "identifier": {
                "legalName": "Citizen"
            },
            "address": {
                "streetAddress": "Solihull Parkway, Bimingham Business Park",
                "locality": "Birmingham",
                "postalCode": "B37 7YN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Thomas Hurst",
                "email": "thomas.hurst@citizenhousing.org.uk",
                "telephone": "0121 329 0580"
            },
            "details": {
                "url": "https://in-tendhost.co.uk/citizen/aspx/Home"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-330551",
            "name": "Altair Consultancy and Advisory Services Ltd",
            "identifier": {
                "legalName": "Altair Consultancy and Advisory Services Ltd"
            },
            "address": {
                "streetAddress": "Tempus Wharf, 29a Bermondsey Wall West, London, London, United Kingdom, SE16 4SA"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-126463",
        "name": "Citizen"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-ac98ed8f-8caf-4944-aaaf-c92dbc751c5e-1",
            "status": "active",
            "date": "2026-01-30T00:00:00Z",
            "datePublished": "2026-01-30T09:18:16Z",
            "value": {
                "amount": 39000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-330551",
                    "name": "Altair Consultancy and Advisory Services Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-02-09T00:00:00Z",
                "endDate": "2026-08-07T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/506b3b63-4b0d-4967-ae01-eee0f653e062",
                    "datePublished": "2026-01-30T09:18:16Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}