Award

Support & Maintenance of ITIL Asset & Management System

REDCAR & CLEVELAND BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

18 Feb 2025 at 09:58

Summary of the contracting process

Redcar & Cleveland Borough Council has completed the procurement for the support and maintenance of an ITIL Asset and Management System, categorised under "Software package and information systems" with CPV code 48000000. This tender follows an exemption procurement method and covers services to be delivered in the North East of the United Kingdom. The tender period ended on 30th January 2025, and the resulting contract is set to commence on 1st April 2025 and will conclude on 31st March 2030. The procurement award was finalised on 31st January 2025, with Halo Solutions Ltd selected as the supplier for the contract valued at GBP 175,500.

This tender presents significant opportunities for businesses specialising in software development and IT services, particularly those focusing on ITIL compliant systems. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprise (VCSE) organisations are considered suitable for such contracts, opening the door for these entities to engage in substantial and long-term governmental projects. Companies that excel in delivering robust and reliable IT management systems would find this contract beneficial for growth and portfolio enhancement.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Support & Maintenance of ITIL Asset & Management System

Notice Description

Provision of ITIL compliant Ticket and Asset Management system.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ad3b4e24-47aa-4f16-b3d3-5b34dc59ab7d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c7cd0125-51e5-424a-8680-3e850851a103
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - 455 - Exemption
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£175,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Feb 20251 years ago
Submission Deadline
30 Jan 2025Expired
Future Notice Date
Not specified
Award Date
31 Jan 20251 years ago
Contract Period
31 Mar 2025 - 31 Mar 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
REDCAR & CLEVELAND BOROUGH COUNCIL
Contact Name
Procurement
Contact Email
abbie.hartley@redcar-cleveland.gov.uk
Contact Phone
01642 774774

Buyer Location

Locality
REDCAR
Postcode
TS10 1RT
Post Town
Cleveland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC North East (England)

Local Authority
Redcar and Cleveland
Electoral Ward
Coatham
Westminster Constituency
Redcar

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ad3b4e24-47aa-4f16-b3d3-5b34dc59ab7d-2025-02-18T09:58:32Z",
    "date": "2025-02-18T09:58:32Z",
    "ocid": "ocds-b5fd17-ad3b4e24-47aa-4f16-b3d3-5b34dc59ab7d",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "DN761596",
        "title": "Support & Maintenance of ITIL Asset & Management System",
        "description": "Provision of ITIL compliant Ticket and Asset Management system.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethodDetails": "Other - 455 - Exemption",
        "tenderPeriod": {
            "endDate": "2025-01-30T00:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-04-01T00:00:00+01:00",
            "endDate": "2030-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-LAE-RCC",
            "name": "Redcar & Cleveland Borough Council",
            "identifier": {
                "legalName": "Redcar & Cleveland Borough Council",
                "scheme": "GB-LAE",
                "id": "RCC"
            },
            "address": {
                "streetAddress": "Redcar & Cleveland House",
                "locality": "REDCAR",
                "postalCode": "TS101RT",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Procurement",
                "email": "abbie.hartley@redcar-cleveland.gov.uk",
                "telephone": "01642 774774"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-09330491",
            "name": "Halo Solutions Ltd",
            "identifier": {
                "legalName": "Halo Solutions Ltd",
                "scheme": "GB-COH",
                "id": "09330491"
            },
            "address": {
                "streetAddress": "7 St. John Street Mansfield Nottinghamshire England NG18 1QH"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-LAE-RCC",
        "name": "Redcar & Cleveland Borough Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-ad3b4e24-47aa-4f16-b3d3-5b34dc59ab7d-1",
            "status": "active",
            "date": "2025-01-31T00:00:00Z",
            "datePublished": "2025-02-18T09:58:32Z",
            "value": {
                "amount": 175500,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-09330491",
                    "name": "Halo Solutions Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-04-01T00:00:00+01:00",
                "endDate": "2030-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/c7cd0125-51e5-424a-8680-3e850851a103",
                    "datePublished": "2025-02-18T09:58:32Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}