Award

RUGCON - Voicescape Digital Engagement Sevices

RUGBY BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

11 Nov 2024 at 12:08

Award Notice
Summary of the contracting process

Rugby Borough Council has completed the procurement process for the "RUGCON - Voicescape Digital Engagement Services" contract, classified under the industry-specific software package (CPV 48100000). This project involves a managed service platform for Voicescape Collections, covering all stages of Council Tax revenues and benefits. The contract has been awarded to Voicescape Limited, and the contract period runs from 21 March 2024 to 20 March 2027. The project will be delivered in the West Midlands, United Kingdom, and was procured through a direct award method.

This tender presents significant opportunities for businesses specialising in digital engagement services, especially SMEs and VCSEs, given the suitability criteria mentioned. Companies with expertise in industry-specific software packages can leverage this contract to expand their footprint in the public sector, particularly in the West Midlands. Moreover, the three-year contract duration allows for sustained business growth and development. Voicescape Limited, identified as an SME, is an example of a business that can benefit from such public procurement opportunities.

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Notice Information

Notice Title

RUGCON - Voicescape Digital Engagement Sevices

Notice Description

Managed Service Platform Voicescape Collections (Revenues and Benefits - incorporating all stages of Council Tax)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ad41bbf4-82fc-48d6-b038-45bac8928f07
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cf9e339e-f85c-4d3b-a337-f5470fcff7ba
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£136,475 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Nov 20241 years ago
Submission Deadline
29 Feb 2024Expired
Future Notice Date
Not specified
Award Date
28 Mar 20241 years ago
Contract Period
21 Mar 2024 - 20 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
RUGBY BOROUGH COUNCIL
Contact Name
Catrina Rimen
Contact Email
procurement@rugby.gov.uk
Contact Phone
024 7637 6190

Buyer Location

Locality
RUGBY
Postcode
CV21 2RR
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Rugby
Electoral Ward
Benn
Westminster Constituency
Rugby

Supplier Information

Number of Suppliers
1
Supplier Name

VOICESCAPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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