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Research Services for Customer Services

DVSA - DRIVER AND VEHICLE STANDARDS AGENCY

This public procurement record has 1 release in its history.

Award

17 Jul 2026 at 09:00

Award Notice
Summary of the contracting process

The Driver and Vehicle Standards Agency (DVSA), based in Bristol, England, has completed a procurement process for research services aimed at securing four Gartner licences. The procurement falls under the Subscription services category and is valued at £105,200. The tender process was managed through a selective procurement method, specifically a call-off from a framework agreement. The contract, awarded to Gartner UK, is set to commence on 1st August 2026 and will conclude on 31st July 2028. This procurement process reaches across several locations, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, the United Kingdom, and the Rest of the World, with the award notice published on 17th July 2026.

This tender presents growth opportunities for large-scale enterprises active in the information services and research sector. The awarded contract requires the delivery of insightful research materials via the Gartner licences, catering to the Customer Service Centre's needs, thus opening avenues for businesses with established credentials in providing comprehensive subscription services and research expertise. Firms adept at operating on a large scale and capable of delivering high-quality information intelligence would find this contract aligns well with their capabilities, especially those looking to establish or expand their footprint in public sector collaborations.

How relevant is this notice?

Notice Information

Notice Title

Research Services for Customer Services

Notice Description

The requirement is for the provision of four Gartner licences to provide the Customer Service Centre with access to research materials

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ada0b8e5-55a9-42b7-8c0f-a9bdf4be3f41
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eb3f3158-7299-430b-896f-d3ef812fbd2f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79980000 - Subscription services

Notice Value(s)

Tender Value
£105,200 £100K-£500K
Lots Value
Not specified
Awards Value
£105,200 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20262 weeks ago
Submission Deadline
1 Jul 2026Expired
Future Notice Date
Not specified
Award Date
15 Jul 20263 weeks ago
Contract Period
31 Jul 2026 - 31 Jul 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DVSA - DRIVER AND VEHICLE STANDARDS AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS5 0DA
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified
Local Authority
Bristol, City of
Electoral Ward
Lawrence Hill
Westminster Constituency
Bristol East

Supplier Information

Number of Suppliers
1
Supplier Name

GARTNER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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