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W210405 AI Adoption and Implementation Services

NHS Business Services Authority

This public procurement record has 1 release in its history.

Award

03 Sep 2026 at 15:09

Award Notice
Summary of the contracting process

NHS Business Services Authority is procuring artificial intelligence adoption and implementation services for its operations in the United Kingdom. The requirement covers discovery and strategic advice, implementation and support of AI systems, end-to-end delivery partnerships, and access to a range of AI technologies. This is an IT services opportunity spanning consultancy, software development, internet-related services and support. The buyer is based in Newburn Riverside, Newcastle upon Tyne, and the delivery location is in the United Kingdom. The procurement is categorised as services and is suitable for small and medium-sized enterprises. The scope is relevant to providers that can help a public-sector organisation identify practical AI opportunities, develop an implementation strategy, deploy systems and provide continuing technical support.

The procurement has been completed and awarded. It used a selective call-off from a dynamic purchasing system, with bids due by 17 July 2026 at noon. The contract was awarded to Scrumconnect Limited on 7 August 2026. The awarded value is £5,000,000, and the contract runs from 24 August 2026 to 23 August 2030. The tender’s estimated value was also £5,000,000. The award is active. The published evaluation information identifies the requirement as IT services covering consulting, software development, internet and support. One supplier is recorded as successful. This outcome shows that the buyer selected a specialist SME through its existing dynamic purchasing system rather than through an unrestricted open tender.

For a future requirement of this kind, a credible competitor would need to combine AI discovery and strategic consultancy with the practical ability to implement, integrate and support AI systems. The successful supplier profile indicates that an SME can deliver the requirement, so smaller specialist firms may be well placed where they can demonstrate sufficient technical depth and delivery capacity. Useful capability would include translating organisational needs into deployable AI solutions, providing access to multiple relevant technologies, managing implementation from early discovery through live support, and working as an end-to-end delivery partner. Firms should also understand public-sector delivery expectations and be able to sustain a substantial, multi-year service relationship with NHS Business Services Authority.

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Notice Information

Notice Title

W210405 AI Adoption and Implementation Services

Notice Description

AI Adoption and Implementation Services including discovery and strategic services for artificial intelligence (AI), implementation, support of AI systems, end-to-end partnerships, and an access to a range of AI technologies.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ae05aa1c-f75d-413c-a32d-25df52b6558b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/82149a90-b8ca-47bb-8091-874847f85853
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£5,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£5,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Aug 20261 months ago
Contract Period
24 Aug 2026 - 23 Aug 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Business Services Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWBURN RIVERSIDE, NEWCASTLE UPON TYNE,
Postcode
NE15 8NY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

Scrumconnect Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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