Award

DA from NHS Link: IT Solutions 2 FW for Gamma SIP Trunk Service for Corporate Telephony 2026-2029

STOCKTON-ON-TEES BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

27 Apr 2026 at 15:21

Summary of the contracting process

The public procurement process titled "DA from NHS Link: IT Solutions 2 FW for Gamma SIP Trunk Service for Corporate Telephony 2026-2029" involves Stockton-on-Tees Borough Council as the buying organisation. The contract provides information technology services in the North East of the United Kingdom. The process has reached the 'Award' stage as of 27 April 2026, with Cisilion Limited being awarded the contract valued at £114,879.08 GBP. This selective procurement was executed through a call-off from a framework agreement, aiming to commence service provision on 1 July 2026 and concluding on 30 June 2029. The procurement method does not prioritise SME or VCSE suitability and focuses primarily on service delivery.

This tender presents significant opportunities for businesses specialising in information technology services, particularly those with expertise in SIP trunk telephony solutions and cloud integrations within the public sector. Larger organisations with a proven track record of providing resilient and secure IT solutions would be well-suited to compete in similar procurement processes. This contract underscores the importance of reliability and resilience, which are critical factors for the councils involved, suggesting potential for continued collaboration and expansion into other areas of technological support and service enhancement.

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How relevant is this notice?

Notice Title

DA from NHS Link: IT Solutions 2 FW for Gamma SIP Trunk Service for Corporate Telephony 2026-2029

Notice Description

Stockton and Darlington councils currently have a contract with Cisilion to provide a resilient SIP service to Xentrall Landing zone in Azure cloud of use by both. This SIP service carries all incoming and outgoing external calls for the councils and terminates on resilient Ribbon Session Border Controllers that route calls to Teams Voice in Azure or the on-premises Netcall CRM's used by both council's Customer services departments. These Ribbons servers are provided and supported by Cisilion in a separate contract. This contract also includes the provision of the current DDI extension number ranges e.g. 01642 52xxxx for Stockton. This DDI number provision also includes the Stockton "Gold Number" ranges which the council have had since the 80's. Cisilion were essential with the migration to Gamma SIP as part of the previous contract and we have been happy with that support and the help they have provided since then.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ae54d51a-53d1-4b15-b895-71a35165ece9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0d3f6cd7-cdb1-4e51-8481-381ab9694e3b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£114,879 £100K-£500K
Lots Value
Not specified
Awards Value
£114,879 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Apr 20262 weeks ago
Submission Deadline
26 Apr 2026Expired
Future Notice Date
Not specified
Award Date
26 Apr 20262 weeks ago
Contract Period
30 Jun 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STOCKTON-ON-TEES BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKTON-ON-TEES
Postcode
TS17 6BJ
Post Town
Cleveland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC North East (England)

Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

CISILION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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