Award

TROO0439 Quantitative research on disabled users and non-users of rail

DFTC - DEPARTMENT FOR TRANSPORT

This public procurement record has 4 releases in its history.

AwardUpdate

27 Jun 2025 at 14:21

AwardUpdate

09 Jun 2025 at 14:37

AwardUpdate

18 Dec 2024 at 11:44

Award

05 Dec 2024 at 13:53

Summary of the contracting process

The procurement process initiated by the Department for Transport (DfTc), located at Great Minister House in London, focuses on conducting quantitative research on disabled users and non-users of rail services. The contract, titled "TROO0439 Quantitative research on disabled users and non-users of rail," falls under the industry category of market research services (CPV code 79310000). The procurement was executed using a selective method as a call-off from a framework agreement and has been awarded to Thinks Insight and Strategy Group. The total contract value amounts to £283,878, and it covers a contract period from 9th December 2024 to 8th December 2025. Key delivery locations include the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

This tender presents significant opportunities for businesses specialising in market research services, particularly those capable of delivering robust insight and evidence-based research outcomes. Small and medium-sized enterprises (SMEs) especially stand a good chance in this competition, given their suitability outlined in the tender details. While the contract is awarded, similar opportunities may arise in the future, and businesses equipped for such large-scale research initiatives could leverage this experience to position themselves for upcoming projects in the public sector, particularly those with an interest in contributing to the improvement and inclusivity of public transport services.

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Notice Title

TROO0439 Quantitative research on disabled users and non-users of rail

Notice Description

The Department for Transport is seeking to appoint a supplier, or consortium, to undertake quantitative research on disabled users and non-users of rail. The aim of the research is to gather robust insights to update our evidence base on the experiences of disabled users and non-users of rail, building on earlier research undertaken by the Authority prior to COVID-19.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-aebf4378-ba04-4cc4-8dad-9fe5888e9fce
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/495fbcec-d606-4e63-aced-48937e9db61a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£283,878 £100K-£500K
Lots Value
Not specified
Awards Value
£283,878 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jun 20258 months ago
Submission Deadline
13 Nov 2024Expired
Future Notice Date
Not specified
Award Date
29 Nov 20241 years ago
Contract Period
9 Dec 2024 - 8 Dec 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DFTC - DEPARTMENT FOR TRANSPORT
Contact Name
DfT, Thinks Insight and Strategy
Contact Email
abarker@thinksinsight.com, helene.scott@dft.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
WC2R 1LA
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Vincent Square
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

THINKS INSIGHT AND STRATEGY GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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