TROO0439 Quantitative research on disabled users and non-users of rail

DFTC - DEPARTMENT FOR TRANSPORT

There are 4 contracts in this contracting process.

Summary of the contracting process

The procurement process initiated by the Department for Transport (DfTc), located at Great Minister House in London, focuses on conducting quantitative research on disabled users and non-users of rail services. The contract, titled "TROO0439 Quantitative research on disabled users and non-users of rail," falls under the industry category of market research services (CPV code 79310000). The procurement was executed using a selective method as a call-off from a framework agreement and has been awarded to Thinks Insight and Strategy Group. The total contract value amounts to £283,878, and it covers a contract period from 9th December 2024 to 8th December 2025. Key delivery locations include the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

This tender presents significant opportunities for businesses specialising in market research services, particularly those capable of delivering robust insight and evidence-based research outcomes. Small and medium-sized enterprises (SMEs) especially stand a good chance in this competition, given their suitability outlined in the tender details. While the contract is awarded, similar opportunities may arise in the future, and businesses equipped for such large-scale research initiatives could leverage this experience to position themselves for upcoming projects in the public sector, particularly those with an interest in contributing to the improvement and inclusivity of public transport services.

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AwardUpdate

TROO0439 Quantitative research on disabled users and non-users of rail

DFTC - DEPARTMENT FOR TRANSPORT

Contract Timeline

Publication Date

27th June 2025 14:21:09 PM
Contract Summary

The Department for Transport is seeking to appoint a supplier, or consortium, to undertake quantitative research on disabled users and non-users of rail. The aim of the research is to gather robust insights to update our evidence base on the experiences of disabled users and non-users of rail, building on earlier research undertaken by the Authority prior to COVID-19.
Contract Details

Open Contracting ID

ocds-b5fd17-aebf4378-ba04-4cc4-8dad-9fe5888e9fce

Publication Source

Contracts Finder

Procurement Stage

AwardUpdate

Procurement Method

Selective

Procurement Method Details

Call-off From A Framework Agreement

Procurement Category

Services

Tender Suitability

SME

Framework / DPS

Framework
Contract Classification

CPV Code(s)

79310000

CPV Division(s)

79 - Business services: law, marketing, consulting, recruitment, printing and security
Awarding Authority

DFTC - DEPARTMENT FOR TRANSPORT

Buyer Name

DfT

Buyer Email

helene.scott@dft.gov.uk

Buyer Phone

Buyer Address

Great Minister House, 33 Horseferry Road

London

SW1P 4DR

England
Awarded Supplier(s)

Supplier Name(s)

THINKS INSIGHT AND STRATEGY GROUP

View contract on Contracts Finder

AwardUpdate

TROO0439 Quantitative research on disabled users and non-users of rail

DFTC - DEPARTMENT FOR TRANSPORT

Contract Timeline

Publication Date

9th June 2025 14:37:07 PM
Contract Summary

The Department for Transport is seeking to appoint a supplier, or consortium, to undertake quantitative research on disabled users and non-users of rail. The aim of the research is to gather robust insights to update our evidence base on the experiences of disabled users and non-users of rail, building on earlier research undertaken by the Authority prior to COVID-19.
Contract Details

Open Contracting ID

ocds-b5fd17-aebf4378-ba04-4cc4-8dad-9fe5888e9fce

Publication Source

Contracts Finder

Procurement Stage

AwardUpdate

Procurement Method

Selective

Procurement Method Details

Call-off From A Framework Agreement

Procurement Category

Services

Tender Suitability

SME

Framework / DPS

Framework
Contract Classification

CPV Code(s)

79310000

CPV Division(s)

79 - Business services: law, marketing, consulting, recruitment, printing and security
Awarding Authority

DFTC - DEPARTMENT FOR TRANSPORT

Buyer Name

DfT

Buyer Email

helene.scott@dft.gov.uk

Buyer Phone

Buyer Address

Great Minister House, 33 Horseferry Road

London

SW1P 4DR

England
Awarded Supplier(s)

Supplier Name(s)

THINKS INSIGHT AND STRATEGY GROUP

View contract on Contracts Finder

AwardUpdate

TROO0439 Quantitative research on disabled users and non-users of rail

DFTC - DEPARTMENT FOR TRANSPORT

Contract Timeline

Publication Date

18th December 2024 11:44:25 AM
Contract Summary

The Department for Transport is seeking to appoint a supplier, or consortium, to undertake quantitative research on disabled users and non-users of rail. The aim of the research is to gather robust insights to update our evidence base on the experiences of disabled users and non-users of rail, building on earlier research undertaken by the Authority prior to COVID-19.
Contract Details

Open Contracting ID

ocds-b5fd17-aebf4378-ba04-4cc4-8dad-9fe5888e9fce

Publication Source

Contracts Finder

Procurement Stage

AwardUpdate

Procurement Method

Selective

Procurement Method Details

Call-off From A Framework Agreement

Procurement Category

Services

Tender Suitability

SME

Framework / DPS

Framework
Contract Classification

CPV Code(s)

79310000

CPV Division(s)

79 - Business services: law, marketing, consulting, recruitment, printing and security
Awarding Authority

DFTC - DEPARTMENT FOR TRANSPORT

Buyer Name

DfT

Buyer Email

helene.scott@dft.gov.uk

Buyer Phone

Buyer Address

Great Minister House, 33 Horseferry Road

London

SW1P 4DR

England
Awarded Supplier(s)

Supplier Name(s)

THINKS INSIGHT AND STRATEGY GROUP

View contract on Contracts Finder

Award

TROO0439 Quantitative research on disabled users and non-users of rail

DFTC - DEPARTMENT FOR TRANSPORT

Contract Timeline

Publication Date

5th December 2024 13:53:28 PM
Contract Summary

The Department for Transport is seeking to appoint a supplier, or consortium, to undertake quantitative research on disabled users and non-users of rail. The aim of the research is to gather robust insights to update our evidence base on the experiences of disabled users and non-users of rail, building on earlier research undertaken by the Authority prior to COVID-19.
Contract Details

Open Contracting ID

ocds-b5fd17-aebf4378-ba04-4cc4-8dad-9fe5888e9fce

Publication Source

Contracts Finder

Procurement Stage

Award

Procurement Method

Selective

Procurement Method Details

Call-off From A Framework Agreement

Procurement Category

Services

Tender Suitability

SME

Framework / DPS

Framework
Contract Classification

CPV Code(s)

79310000

CPV Division(s)

79 - Business services: law, marketing, consulting, recruitment, printing and security
Awarding Authority

DFTC - DEPARTMENT FOR TRANSPORT

Buyer Name

Thinks Insight and Strategy

Buyer Email

abarker@thinksinsight.com

Buyer Phone

Buyer Address

Somerset House

London

WC2R 1LA

England
Awarded Supplier(s)

Supplier Name(s)

THINKS INSIGHT AND STRATEGY GROUP

View contract on Contracts Finder

TROO0439 Quantitative research on disabled users and non-users of rail

DFTC - DEPARTMENT FOR TRANSPORT

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)

TROO0439 Quantitative research on disabled users and non-users of rail

DFTC - DEPARTMENT FOR TRANSPORT

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)

TROO0439 Quantitative research on disabled users and non-users of rail

DFTC - DEPARTMENT FOR TRANSPORT

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)

TROO0439 Quantitative research on disabled users and non-users of rail

DFTC - DEPARTMENT FOR TRANSPORT

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)