Award

eServices

WOLVERHAMPTON CITY COUNCIL

This public procurement record has 1 release in its history.

Award

24 Aug 2018 at 07:41

Summary of the contracting process

The procurement process, initiated by Wolverhampton City Council, sought to secure eServices designed to facilitate online self-service for citizens, including benefits claims and address notifications. This selective tender, executed via a call-off from a framework agreement, was awarded to IEG4 LIMITED. The contract, valued at £398,720, spans from 1 August 2018 to 31 July 2022, and was published on 24 August 2018. The primary industry category for this procurement is software packages and information systems, serving the West Midlands region of the United Kingdom.

This tender presents significant opportunities for businesses specialising in software solutions and information systems, particularly those focused on developing eService platforms for local government and public sector needs. Small and medium-sized enterprises (SMEs) are encouraged to compete, given the suitability indications that favour their participation, while larger firms with expertise in implementing technology-driven public services may also find this contract relevant for expansion. The innovation and automation of citizen services make this an attractive arena for businesses looking to grow in the public sector.

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Notice Title

eServices

Notice Description

eServices are the online forms which allow a citizen to self-serve in: * claims for benefits * change of address notifications and/or discounts These provide an automated feed into our back-office system which, using pre-defined workflow, allocates the work to a member of the Revs and Bens team

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-af4eb35c-ebae-432f-941c-088ba261e5ee
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bc3c4bbf-3a80-46a8-bf4b-693743031d93
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£398,720 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Aug 20187 years ago
Submission Deadline
18 Jul 2018Expired
Future Notice Date
Not specified
Award Date
23 Jul 20187 years ago
Contract Period
31 Jul 2018 - 31 Jul 2022 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WOLVERHAMPTON CITY COUNCIL
Contact Name
John Thompson
Contact Email
john.thompson@wolverhampton.gov.uk
Contact Phone
01902554503

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1RL
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG West Midlands (England)

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

IEG4

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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