Award

Provision of the Green Deal Ombudsman and Investigation Services

DEPARTMENT FOR BUSINESS, ENERGY & INDUSTRIAL STRATEGY (BEIS)

This public procurement record has 1 release in its history.

Award

23 Jul 2017 at 07:30

Summary of the contracting process

The Department for Business, Energy & Industrial Strategy (BEIS) has completed the procurement process for the "Provision of the Green Deal Ombudsman and Investigation Services." This open tender, classified under evaluation consultancy services, was aimed at administrators of the Green Deal Ombudsman and Investigation Service commencing from 14 June 2017. The tender period concluded on 24 May 2017, with the awarded contract valued at £330, which will run until 13 June 2019. The contract, which was published on 23 July 2017, is significant for the provision of customer redress in the energy efficiency sector across the UK.

This tender presents growth opportunities particularly for consultancy firms specialising in customer service evaluations and dispute resolution, as well as organisations experienced in energy efficiency programmes. Small to medium-sized enterprises (SMEs) should consider competing, given the suitability preference highlighted in the tender. Engaging in this contract allows businesses to connect with government clients and expand their operational footprint in the energy sector while contributing to sustainable practices through the Green Deal initiative.

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Notice Title

Provision of the Green Deal Ombudsman and Investigation Services

Notice Description

The Department for Business Energy & Industrial Strategy (BEIS) is looking for a contractor to administer the Green Deal (GD) Ombudsman and Investigation Service (OIS) from 14 June 2017. The GD was launched in January 2013 as a framework under which consumers could take out 'pay as you save' loans for energy efficiency and microgeneration measures installed on their property. These loans are repaid over the lifetime of the measure through the electricity bill. Responsibility for the loan repayments passes to future occupiers of the property. The OIS ensures an independent customer redress process is available when something goes wrong with a GD Plan and is an essential element of the customer redress landscape for the GD market.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-afe2e281-4f01-4ab6-b451-4c577d615062
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/245606a1-73de-4d47-a3e7-dfda016a4b3a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79419000 - Evaluation consultancy services

Notice Value(s)

Tender Value
£330 Under £100K
Lots Value
Not specified
Awards Value
£330 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jul 20178 years ago
Submission Deadline
24 May 2017Expired
Future Notice Date
Not specified
Award Date
23 May 20178 years ago
Contract Period
13 Jun 2017 - 13 Jun 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR BUSINESS, ENERGY & INDUSTRIAL STRATEGY (BEIS)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2AW
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

THE OMBUDSMAN SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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