Award

GB-London: UX Research Tool

FINANCIAL SERVICES COMPENSATION SCHEME

This public procurement record has 1 release in its history.

Award

18 Jun 2021 at 09:25

Award Notice
Summary of the contracting process

The Financial Services Compensation Scheme, located in London, has successfully completed a tender process for a software tool aimed at enhancing user experience research for their digital platforms. The contract, titled "GB-London: UX Research Tool," falls within the software package and information systems industry category, with an estimated contract value of £146,950. The contract period begins on 3rd July 2021 and extends for four years, executed in yearly increments. This procurement was conducted via an open procedure, with the tender period having ended on 14th June 2021.

This opportunity is particularly well-suited for technology firms specialising in software development and user experience solutions. Successful bidders should ideally possess experience in building user testing tools that comply with stringent security and data protection regulations. With the increasing focus on digital platforms, businesses that can deliver innovative, stand-alone tools may find significant avenues for growth through participation in such tenders, especially those familiar with integrating design tools such as Adobe XD.

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Notice Information

Notice Title

GB-London: UX Research Tool

Notice Description

FSCS wishes to competitively tender for software tool that will enable FSCS to run a variation of tests for the website and other digital platforms such as Verification Services platforms and FSCS logged-in area of the website (also known as claim journey). The maximum contract duration will be 4 years to be executed 12months at a time. The tool is expected to function as a stand-alone tool or software as a service confirming to FSCS security permissions and data protection regulations. The software will need to be able to take image files and urls for participants to test against. The software will not require access to any FSCS development environment or live/production environment. All tests should be accessible within the software, and participants are expected to execute the tests using images and urls provided where necessary. The urls provided will be generated from a design tool called Adobe XD enables interactive prototypes produced by a designer and allows it to be shared as a link. This link will be required to be accessible by the participants as part of conducting the tests. The images provided will be those created by a designer, and will be in uploaded onto the software platform as any image format (jpg, png, gif etc). Additional information: Please note that the estimated contract value over the life of the contract is below the current Find a Tender Threshold (PS189,330). Therefore the process was undertaken as sub-threshold.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-aff1c5b9-2859-4f54-9972-7399892c5448
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a6d80d62-9c58-4ecb-90cf-f454b4806730
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£146,950 £100K-£500K
Lots Value
Not specified
Awards Value
£146,950 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jun 20214 years ago
Submission Deadline
13 Jun 2021Expired
Future Notice Date
Not specified
Award Date
13 Jun 20214 years ago
Contract Period
2 Jul 2021 - 2 Jul 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FINANCIAL SERVICES COMPENSATION SCHEME
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC3A 7QU
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Portsoken
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

USERZOOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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