Tender

Out Of Hours Service Provider

GOLDING HOMES

This public procurement record has 1 release in its history.

Tender

22 Aug 2024 at 16:45

Summary of the contracting process

The public procurement contracting process is initiated by Golding Homes for the provision of an "Out Of Hours Service Provider". This procurement is classified under the "Call centre" category (CPV code 79512000) and aims to secure out-of-hours call coverage services. The procurement is in the Tender stage, with bids invited through an open procedure. The services are to be delivered in the South East region of the United Kingdom. The tender period concludes on 23rd September 2024, with a contract period running from 1st February 2025 to 31st January 2030.

This tender offers substantial opportunities for businesses involved in call centre operations or out-of-hours customer service solutions. Companies with a robust infrastructure to handle high-volume calls and those with a proven track record in similar services stand to benefit. Although this specific procurement is not targeted at SMEs or VCSEs, larger call service providers or those seeking to expand their portfolio in the public sector could find significant growth opportunities in partnering with Golding Homes.

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Notice Title

Out Of Hours Service Provider

Notice Description

Out Of Hours Call cover

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b05a313e-9735-4ada-bf9d-7ab40b6771d5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/88826c6a-15d7-48ec-99a2-e13d10640a76
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Aug 20241 years ago
Submission Deadline
23 Sep 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2025 - 31 Jan 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GOLDING HOMES
Contact Name
Not specified
Contact Email
procurement@goldinghomes.org.uk
Contact Phone
+44 3007772600

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1ST
Post Town
Rochester
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLJ South East (England)

Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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