Award

PHE_ICT_Infectious Disease Case and Incident Management

UK HEALTH SECURITY AGENCY

This public procurement record has 2 releases in its history.

Award

17 Dec 2025 at 14:17

Award Notice
Award

13 Oct 2021 at 12:05

Award Notice
Summary of the contracting process

The UK Health Security Agency has completed the procurement process for the provision and implementation of an Infectious Disease Case and Incident Management System. This procurement belongs to the information technology services industry and falls within the services category. The location specified is England, United Kingdom, with postal delivery in SE1 8UG, London. Initially set for a contract period from 30th September 2021 to 31st March 2027, the process followed a selective procurement method, specifically a call-off from a framework agreement. The procurement stage is marked as Award. The award was most recently updated and published on 17th December 2025, involving Insight Direct as the supplier with a contract value uplifted to a maximum of £17,004,927.38.

This contract offers significant business growth opportunities for companies specialised in information technology services, particularly those capable of delivering complex case and incident management systems. SMEs (small and medium-sized enterprises) are noted as suitable, making this a lucrative opportunity for technology firms aiming to expand their portfolio in public health services. Large-scale service providers, such as Insight Direct, have thrived in securing these contracts, suggesting competitive advantage for businesses with robust infrastructure and expertise in serving public sector clients in England. The prolonged contract period underscores the potential for long-term engagement, providing businesses a stable stream of revenue and growth in the tech-driven public health domain.

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Notice Information

Notice Title

PHE_ICT_Infectious Disease Case and Incident Management

Notice Description

Provision and implementation of an Infectious Disease Case and Incident Management System. We have extended this contract for an additional 6 months to enable works to be completed and future procurement requirments to be finalised. Additionally, we have uplifted this contract to a maximum value of PS17,004,927.38.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b06f6081-d006-45e0-b0b2-1f6db74defc2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2fae8803-59f0-4d2b-b99a-a3fb8ebe4062
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£9,384,183 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Dec 20252 months ago
Submission Deadline
9 Apr 2021Expired
Future Notice Date
Not specified
Award Date
26 Sep 20214 years ago
Contract Period
29 Sep 2021 - 31 Mar 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK HEALTH SECURITY AGENCY
Additional Buyers

PUBLIC HEALTH ENGLAND

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
2
Supplier Names

INSIGHT DIRECT

INSIGHT DIRECT (UK

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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