Award

Contact Centre Wallboard Solution

NHS DIGITAL

This public procurement record has 1 release in its history.

Award

27 Oct 2017 at 14:02

Summary of the contracting process

The procurement process involves NHS Digital as the buying organisation, which is seeking a "Contact Centre Wallboard Solution" through a selective procurement method. This contract, valued at £36,404.33, falls under the software package and information systems category. The contract period commenced on 6th July 2017 and is set to conclude on 6th July 2020. The delivery location for the project is within the Yorkshire and the Humber region of the United Kingdom. The significant tender period ended on 12th April 2017, and the award notice was published on 27th October 2017, documenting the contract award to Insight Direct UK.

This tender represents a solid opportunity for companies specialising in software solutions, particularly those offering customer service technology tailored for contact centres. Businesses with expertise in developing and supporting software packages, as well as those equipped to provide ongoing support and maintenance, would be well-placed to compete. The involvement of NHS Digital indicates a focus on high-quality service and compliance with public sector standards, making this an attractive opportunity for reputable firms looking to expand their public sector client base.

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Notice Title

Contact Centre Wallboard Solution

Notice Description

2Ring Licences and support

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b08a7c6d-78d6-4e2b-8c97-526b0fb20f29
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a3b8a5e8-f3cd-4876-9522-45303e11cd1d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£36,404 Under £100K
Lots Value
Not specified
Awards Value
£36,404 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Oct 20178 years ago
Submission Deadline
12 Apr 2017Expired
Future Notice Date
Not specified
Award Date
15 Jun 20178 years ago
Contract Period
5 Jul 2017 - 6 Jul 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS DIGITAL
Contact Name
Not specified
Contact Email
enquiries@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LEEDS
Postcode
LS1 6AE
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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