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East Midlands Ambulance Service NHS Trust - Electronic Patient Record

East Midlands Ambulance Service NHS Trust

This public procurement record has 1 release in its history.

Award

24 Jul 2026 at 19:54

Award Notice
Summary of the contracting process

East Midlands Ambulance Service NHS Trust procured an electronic patient record (EPR) solution, classified as medical software, as a services requirement. The system is intended for use by the ambulance service in Nottingham and the wider East Midlands area. The requirement covers the provision of the EPR contract rather than general software supply, indicating a significant clinical digital health implementation for an NHS ambulance organisation. Insight Direct (UK) Ltd was selected as the main supplier and is described as subcontracting services to Terrafix Limited. The buying organisation is East Midlands Ambulance Service NHS Trust, based at Horizon Place in Nottingham. The opportunity was suitable for small and medium-sized enterprises, although the selected supplier is recorded as a large organisation.

The procurement is complete and has been awarded. It used a selective procedure as a call-off from the NHS LPP Clinical Digital Health Solutions Framework Agreement, with the tender submission deadline on 15 August 2025 at noon. The contract was awarded to Insight Direct (UK) Ltd on 15 July 2026, with a value of £5,613,135.80. The contract period runs from 15 July 2026 to 14 July 2031. The award description states that Insight Direct is subcontracting services to Terrafix Limited. The available procurement information identifies the requirement as a services contract for an electronic patient record and medical software, but does not state separate lots, award weightings or detailed evaluation criteria.

This award demonstrates sustained NHS demand for electronic patient record and clinical digital health services within ambulance operations. Businesses with medical software expertise, experience delivering electronic patient record solutions and the capacity to support a substantial NHS implementation would be the closest competitors for a future requirement from this buyer. The selected supply model also shows the relevance of a main contractor able to manage delivery through a specialist subcontractor, so firms may be well placed either as lead suppliers or as delivery partners. Small and medium-sized enterprises were considered suitable for the requirement, creating a potential route for specialist software, integration or implementation providers. Familiarity with NHS environments and ambulance-service workflows would strengthen credibility, provided it can be evidenced.

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Notice Information

Notice Title

East Midlands Ambulance Service NHS Trust - Electronic Patient Record

Notice Description

Award of EPR contract via the NHS LPP Clinical Digital Health Solutions Framework Agreement. Contract awarded to Insight Direct (UK) Limited subcontracting services to Terrafix Limited.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b08ca473-509c-4497-a38e-e6c784204ce4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6c0e0697-b65b-484d-946a-30b7bccde55d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48180000 - Medical software package

Notice Value(s)

Tender Value
£5,613,135 £1M-£10M
Lots Value
Not specified
Awards Value
£5,613,135 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Jul 20262 months ago
Contract Period
15 Jul 2026 - 14 Jul 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Midlands Ambulance Service NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG8 6PY
Postcode Area
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
TLF East Midlands (England)
Local Authority
Nottingham
Electoral Ward
Bilborough
Westminster Constituency
Nottingham South

Supplier Information

Number of Suppliers
1
Supplier Name

Insight Direct (UK) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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