Award

NHS login - Bulk SMS 24 / 25

NHS ENGLAND

This public procurement record has 1 release in its history.

Award

03 Dec 2024 at 12:59

Award Notice
Summary of the contracting process

NHS England has awarded a contract for the "NHS login - Bulk SMS 24 / 25" service, which falls under the Enhanced Messaging Service (EMS) industry category. This contract, valued at GBP 1,581,130.71, is a backup to ensure continuity for the NHS login service used by patients for various healthcare tasks. The contract was awarded to Commify UK Limited trading as VOODOO and spans from 1 August 2024 to 31 July 2027. The procurement method used was selective, specifically a call-off from a framework agreement. This process reached the Award stage on 22 July 2024, and the official award notice was published on 3 December 2024. The service will cover regions including the British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom, with a key delivery address in Leeds.

This tender presents significant opportunities for businesses in the technology and communication sectors, particularly those specialising in messaging services. Companies that are adept at providing robust and reliable SMS solutions to healthcare providers can find substantial growth potential in this contract. Given the scale and the service-critical nature of this contract, large organisations with the capability to ensure high uptime and integrate seamlessly with existing NHS systems would be well-suited to compete. This contract underscores the importance of being part of established frameworks, as the procurement method relied on calling off an existing framework agreement.

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Notice Information

Notice Title

NHS login - Bulk SMS 24 / 25

Notice Description

This service is a Bulk secondary SMS provider for the key live NHS login service. This service facilitates SMS to patients registering for the NHS login service, to access their patient records, order repeat prescriptions, make GP appointments, and request vaccination boosters in line with the Mobile First initiative. This is a backup service to ensure continuity of service and to prevent any downtime.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b1086f48-3ff8-4ea9-999c-8b08b33b94e3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8958e5ad-dd12-431d-a544-69c5052d67f4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64212200 - Enhanced Messaging Service (EMS) services

Notice Value(s)

Tender Value
£1,581,130 £1M-£10M
Lots Value
Not specified
Awards Value
£1,581,130 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Dec 20241 years ago
Submission Deadline
31 Jul 2024Expired
Future Notice Date
Not specified
Award Date
21 Jul 20241 years ago
Contract Period
31 Jul 2024 - 31 Jul 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

COMMIFY UK LIMITED TRADING AS VOODOO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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