Award

UCD and Engineering capability provision

FCA

This public procurement record has 1 release in its history.

Award

13 Jan 2026 at 09:34

Award Notice
Summary of the contracting process

The Financial Conduct Authority (FCA) based in London has recently completed the award stage of a public procurement process titled "UCD and Engineering capability provision." The procurement falls under the IT services category, encompassing consulting, software development, internet, and support services. This selective procurement was executed as a call-off from a framework agreement, with the tender process concluding on 1st July 2025. The contract commenced on 28th November 2025 and is set to run until 27th November 2027. Two major suppliers, Hippo Digital Ltd and Mastek UK Limited, have been awarded contracts valued at approximately £51.36 million in total. The FCA's Change Portfolio will be supported through user-centred design, content design, user research, and engineering resources, primarily focused on London.

This tender creates substantial opportunities for businesses specialising in IT services, particularly those with capabilities in user-centred design and engineering development. Established large businesses like Hippo Digital Ltd and Mastek UK Limited have already seized the opportunity, suggesting that companies with significant scale and resources in technology leadership, infrastructure, and development operations could find similar contracts advantageous for growth. Companies aiming to enhance their portfolio in IT consultancy and software development will find this contract an exemplar of the expansive opportunities available in supporting governmental change initiatives.

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Notice Information

Notice Title

UCD and Engineering capability provision

Notice Description

The requirement is for a supplier to provide on an ad hoc basis User-Centred Design (UCD) awarded to Hippo Digital Ltd (PS15,317,304.48) and engineering / development resources (tech leads, infrastructure, devops, devsecops, software developer) awarded to Mastek UK Limited (PS36,041,893.75) to support the FCA's Change Portfolio by producing, but not limited to user/service design, content design, user research (quant and qual), and development deliverables.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b120d6c7-b4f9-4ea1-bb5c-9046b1f0e840
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/44deea88-5481-4767-81b0-18067bb2fd71
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£51,359,198 £10M-£100M
Lots Value
Not specified
Awards Value
£51,359,198 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jan 20261 months ago
Submission Deadline
1 Jul 2025Expired
Future Notice Date
Not specified
Award Date
28 Nov 20252 months ago
Contract Period
28 Nov 2025 - 27 Nov 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FCA
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
2
Supplier Names

HIPPO DIGITAL

MASTEK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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