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ManageEngine ServiceDesk Plus 2026/27

NHS ENGLAND

This public procurement record has 1 release in its history.

Award

13 Jul 2026 at 10:10

Award Notice
Summary of the contracting process

NHS England has concluded a procurement process for ManageEngine ServiceDesk Plus Licensing Subscriptions under Lot 3 of the CCS Technology Products & Associated Services 2 framework. The procurement, executed using a selective method through a call-off from a framework agreement, has advanced to the award stage. The contract was awarded to XMA LIMITED with a total value of £46,867.50, marking its commencement on 22nd June 2026 and concluding on 29th May 2027. This procurement is classified under the software supply services category, and deliveries can extend across an extensive range including the UK and various international destinations.

This tender presents substantial opportunities for businesses in software supply services to establish and expand their reach within the public sector. It is particularly suited for SMEs, offering them a pathway to align with major frameworks and provide essential licensing subscriptions needed by significant organisations like NHS England. Business entities that are capable of delivering software solutions through framework agreements will find this an advantageous opportunity to elevate their market presence and secure strategic partnerships.

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Notice Information

Notice Title

ManageEngine ServiceDesk Plus 2026/27

Notice Description

Further Competition for the reprocurement of ManageEngine ServiceDesk Plus Licensing Subscriptions. Requirement competed under Lot 3 of the CCS Technology Products & Associated Services 2 framework (ref. RM6098/L3). Contract awarded with an initial term of one year with an option to extend for one further year. Additional information: Further Competition for the reprocurement of ManageEngine ServiceDesk Plus Licensing Subscriptions. Requirement competed under Lot 3 of the CCS Technology Products & Associated Services 2 framework (ref. RM6098/L3). Contract awarded with an initial term of one year with an option to extend for one further year.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b14916c0-23a3-46e2-99c8-c9b73843a89d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3360889f-b145-4a11-8f0f-4e71d6fa09b4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
£46,867 Under £100K
Lots Value
Not specified
Awards Value
£46,867 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20262 days ago
Submission Deadline
4 Jun 2026Expired
Future Notice Date
Not specified
Award Date
21 Jun 20263 weeks ago
Contract Period
21 Jun 2026 - 29 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

XMA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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