Notice Information
Notice Title
Provision of Alarm Receiving Centre and Telecare Alarm Call Monitoring service, and Out of Hours Repairs Call Handling service, and Anti-Social Behaviour Call Handling service.
Notice Description
Grand Union Housing Group (GUHG) wishes to appoint an experienced service provider to deliver an Alarm Response Call Monitoring service, an Out of Hours Repairs Call Handling service, and an Anti-Social Behaviour Call Handling service on a 24/7/365 basis. The services will cover properties owned and / or managed by GUHG, privately owned properties and properties owned by others. The Alarm Response Call Monitoring Service is for customers living in properties owned and / or managed by GUHG and in other privately owned properties. There is a customer base of circa 4,600 to be covered by this service, broken into two different business areas; (i) GUHG Life24 and (ii) Bedford Borough Council Telecare. The Out of Hours Repairs Call Handling and Anti-Social Behaviour Call Handling services are for customers living in properties owned and / or managed by GUHG. There are circa 12,500 properties to be covered by these services. The contract duration is for three years with the option to extend by up to a further two years via annual extensions. Any extension will be at the discretion of GUHG. The estimated contract value is circa PS130,000 to PS180,000 (excl. VAT) per annum. Additional information: Tender documents can be found at https://in-tendhost.co.uk/grandunionhousing. If not already registered, you will need to register on this website in order to be able to view and download the documents. Further information can be found on Contract Notice 2023/S 000-025211. Is a Recurrent Procurement Type? : Yes
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-b1593a66-fb81-477c-af5f-3c35f4909697
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/917a2cc9-9038-4b6d-8b74-d72701c833a2
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79711000 - Alarm-monitoring services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 27 Aug 20232 years ago
- Submission Deadline
- 3 Oct 2023Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 15 Jan 2024 - 14 Jan 2027 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- GRAND UNION HOUSING GROUP
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BUCKINGHAMSHIRE
- Postcode
- MK7 6BZ
- Post Town
- Milton Keynes
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ1 Berkshire, Buckinghamshire and Oxfordshire
- Small Region (ITL 3)
- TLJ12 Milton Keynes
- Delivery Location
- Not specified
-
- Local Authority
- Milton Keynes
- Electoral Ward
- Monkston
- Westminster Constituency
- Milton Keynes Central
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/917a2cc9-9038-4b6d-8b74-d72701c833a2
27th August 2023 - Opportunity notice on Contracts Finder -
https://in-tendhost.co.uk/grandunionhousing/aspx/
Additional information on how to apply for this contract
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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