Tender

ITS201928 Box Office Ticketing Solution

LEEDS CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

23 Jul 2020 at 14:42

Summary of the contracting process

Leeds City Council is seeking a provider for the "ITS201928 Box Office Ticketing Solution," a cloud-based ticketing and CRM system designed to enhance cultural services within Leeds. The procurement is currently in the Tender stage, with key dates including a tender end date of 26th August 2020 and a contract period commencing on 30th September 2020, lasting until 29th September 2023. This procurement falls under the software package and information systems category and has a total estimated value of £500,000, intended to serve multiple venues across Yorkshire and the Humber.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) that specialise in software and information system solutions, particularly those with experience in cultural or event management systems. Companies that can demonstrate the capability to support multiple integrations and deliver innovative CRM functionalities will be well-positioned to respond to this tender, aligning with Leeds City Council's ambition to create a digital, cultural, and child-friendly environment that enhances the overall visitor experience in the city.

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Notice Title

ITS201928 Box Office Ticketing Solution

Notice Description

************* Any questions in relation to this tender must be submitted through the discussions link on www.yortender.co.uk. Any issues with the Yortender portal should be directed to ProContractSuppliers@proactis.com or you can log a call at http://proactis.kayako.com/procontractv3/Core/Default/Index, telephone: 0330 005 0352**************************************** Leeds City Centre Box Office (CCBO) is the ticketing department for Leeds City Council. It services Leeds Town Hall, Carriageworks Theatre, Millennium Square, Leeds International Concert Season, Leeds International Film Festivals (plus Young and INDI festivals) and Leeds International Beer Festival. It generates in excess of PS3m of ticketing revenue per annum and delivers 250,000 ticket sales over 2300+ event instances each year. The box office also has ambitions to support Leeds City Councils wider cultural offering, including Breeze, Child Friendly Leeds and Leeds Museums & Galleries to support a unified approach to cultural delivery in Leeds. The Council is looking to procure a cloud based ticketing and CRM system which enables this approach to a singular cultural database of event attendees, membership holders and philanthropists to enable the Council to analyse data, create operational, marketing and programming strategies to deliver the best cultural experience possible. Leeds City Council has the ambition to be a digital, cultural and child friendly city and the solution procured must support these aims. The solution needs to support multiple venues, requirements and avenue into the booking and CRM process through multiple website integrations. The council requires a partner to deliver its ambitious aims that is willing to be an integral part of the journey and an advocate for that cultural drive.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b182d2ef-9d80-4834-9d8a-e3dc6718910c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d54e830d-4c81-4585-a30c-ac04bf9dbc91
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jul 20205 years ago
Submission Deadline
26 Aug 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Sep 2020 - 29 Sep 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEEDS CITY COUNCIL
Contact Name
James Firth
Contact Email
its.procurement@leeds.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LEEDS
Postcode
LS1 3DL
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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