Award

Customer Service Training for Traffic Officers

THE DEPARTMENT FOR TRANSPORT

This public procurement record has 1 release in its history.

Award

19 Mar 2020 at 18:15

Summary of the contracting process

The procurement process involves the Department for Transport, which is based in Guildford, England, and concerns a tender titled "Customer Service Training for Traffic Officers." This contract, classified under the CPV code for Highways consultancy services, was awarded through a selective procurement method as a call-off from a framework agreement. The tender period ended on 11th December 2019, while the contract period commenced on 12th December 2019 and is set to conclude on 31st July 2020.

This tender offers significant opportunities for businesses specialising in training services, particularly those providing virtual customer service training. Companies that possess expertise in the highway sector and have experience in delivering training to public sector employees would be well-suited to compete for similar contracts. Small and medium-sized enterprises (SMEs) may benefit especially from the nature of this contract, as the procurement process allows for their involvement in the industry.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Customer Service Training for Traffic Officers

Notice Description

Virtual customer service training for Highways England Traffic Officers.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b22fe33f-aa1a-4bf9-b904-c58314a315db
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f52d80b6-e48e-430f-b921-1eedfcdde3cd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services


CPV Codes

71311210 - Highways consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£250,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Mar 20205 years ago
Submission Deadline
11 Dec 2019Expired
Future Notice Date
Not specified
Award Date
12 Dec 20196 years ago
Contract Period
12 Dec 2019 - 31 Jul 2020 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE DEPARTMENT FOR TRANSPORT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GUILDFORD
Postcode
GU1 4LZ
Post Town
Guildford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified

Local Authority
Guildford
Electoral Ward
Stoke
Westminster Constituency
Guildford

Supplier Information

Number of Suppliers
1
Supplier Name

BARNES BRIDGE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-b22fe33f-aa1a-4bf9-b904-c58314a315db-2020-03-19T18:15:46Z",
    "date": "2020-03-19T18:15:46Z",
    "ocid": "ocds-b5fd17-b22fe33f-aa1a-4bf9-b904-c58314a315db",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "ITPD0410",
        "title": "Customer Service Training for Traffic Officers",
        "description": "Virtual customer service training for Highways England Traffic Officers.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "71311210",
            "description": "Highways consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2019-12-11T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2019-12-12T00:00:00Z",
            "endDate": "2020-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/tB9q2Ay5",
            "name": "THE DEPARTMENT FOR TRANSPORT",
            "identifier": {
                "legalName": "THE DEPARTMENT FOR TRANSPORT",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/tB9q2Ay5"
            },
            "address": {
                "streetAddress": "Highways England Company Ltd, Bridge House, 1 Walnut Tree Close,",
                "locality": "Guildford",
                "postalCode": "GU1 4LZ",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "TransparencySGRM",
                "email": "TransparencySGRM@highwaysengland.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-140236",
            "name": "Barnes Bridge Ltd",
            "identifier": {
                "legalName": "Barnes Bridge Ltd"
            },
            "address": {
                "streetAddress": "12 Northfields Prospect, London, SW18 1PE"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/tB9q2Ay5",
        "name": "THE DEPARTMENT FOR TRANSPORT"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-b22fe33f-aa1a-4bf9-b904-c58314a315db-1",
            "status": "active",
            "date": "2019-12-12T00:00:00Z",
            "datePublished": "2020-03-19T18:15:46Z",
            "value": {
                "amount": 250000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-140236",
                    "name": "Barnes Bridge Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-12-12T00:00:00Z",
                "endDate": "2020-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/f52d80b6-e48e-430f-b921-1eedfcdde3cd",
                    "datePublished": "2020-03-19T18:15:46Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "description": "Epims Link",
                    "url": "https://www.econtrack.com/Project/View.aspx?data=fdHofPpupBSxWEDJOPMWZQ%3d%3d"
                }
            ]
        }
    ]
}