Award

UK SBS Acas Digital Advisory Service: Alpha

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

09 Nov 2017 at 10:57

Summary of the contracting process

The procurement process involves UK Shared Business Services Limited, which has awarded the contract titled "UK SBS Acas Digital Advisory Service: Alpha." This contract falls under the IT services category and was located in London, UK. The procurement was conducted via a limited method through a competitive quotation for services valued at £164,500. The contract period commenced on 8 August 2017 and concluded on 17 October 2017, with the tender period closing on 25 July 2017.

This tender presents significant opportunities for businesses in the IT consulting and digital services sectors, particularly those specialising in user experience, web development, and digital transformation projects. Small and medium-sized enterprises (SMEs) could effectively compete for similar future contracts, as the nature of this procurement suggests a focus on tailored, supportive services that align well with the capabilities of agile and innovative firms looking to enhance digital engagement and customer satisfaction.

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Notice Title

UK SBS Acas Digital Advisory Service: Alpha

Notice Description

This contract was procured via further competition on Lot 1 of CCS RM1043iv Digital Outcomes and Specialists 2. This contract is for the provision of a team outcome to work on the Alpha stage of Acas' Digital Advisory Service project to help achieve increased user satisfaction for the service, increased use of the online guidance to self-serve, reduction of information only' helpline calls, increased ratio of web visits to calls and improved user experience for mobile and tablet. The supplier will look at navigation and content of Acas' guidance using 2 test areas, evaluate and make recommendations for Acas' existing technical architecture.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b23edec7-f0d1-47dd-8ebe-ba820337bba1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4d7882f9-8d79-489f-b146-b59ada351d68
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£164,500 £100K-£500K
Lots Value
Not specified
Awards Value
£164,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Nov 20178 years ago
Submission Deadline
25 Jul 2017Expired
Future Notice Date
Not specified
Award Date
2 Aug 20178 years ago
Contract Period
7 Aug 2017 - 17 Oct 2017 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
TLI London

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

ENGINE PARTNERS UK LLP T/A TRANSFORM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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