Award

SMS Package for Public Sector copy

CITIZEN HOUSING GROUP LIMITED

This public procurement record has 1 release in its history.

Award

07 May 2026 at 13:58

Summary of the contracting process

The procurement process, managed by Citizen Housing Group Limited, involves a tender titled "SMS Package for Public Sector". This project is classified under the Multimedia Message Service (MMS) services category and is located in the West Midlands, United Kingdom. The buying organisation aims to use SMS and WhatsApp channels to enhance communication with the public sector. The procurement has completed the award stage, with the contract awarded to Commify UK Limited trading as VOODOO and Esendex. The contract, valued at £75,000, commences on 1st December 2025 and spans until 30th November 2029. The procurement method was selective, executed through a call-off from a framework agreement.

This tender presents significant opportunities for businesses specialising in telecommunication services, particularly those providing SMS and multimedia messaging solutions. Small and medium-sized enterprises (SMEs) capable of delivering comprehensive communication services through APIs or direct portals will find themselves well-positioned to compete. The contract value and duration offer a sustained engagement that can contribute to business growth and stability for successful suppliers, particularly those like Commify UK Limited, which have a demonstrated capability in this sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

SMS Package for Public Sector copy

Notice Description

Send messages through SMS and WhatsApp channels and have two-way SMS and WhatsApp conversations. Through SMS and WhatsApp, keep customers informed of changes to terms, new appointments, reminders and general information. Control conversations through the easy-to-use Esendex SMS portal or via your CRM using API.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b298701c-ffc4-44ec-8fdb-314815dc8673
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d5f22aaf-2c33-4082-8b77-5299cf86f31f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64212300 - Multimedia Message Service (MMS) services

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
Not specified
Awards Value
£75,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 May 20261 weeks ago
Submission Deadline
25 Nov 2025Expired
Future Notice Date
Not specified
Award Date
30 Nov 20255 months ago
Contract Period
1 Dec 2025 - 30 Nov 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CITIZEN HOUSING GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
TLG West Midlands (England)

Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

COMMIFY UK LIMITED TRADING AS VOODOO AND ESENDEX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-b298701c-ffc4-44ec-8fdb-314815dc8673-2026-05-07T14:58:26+01:00",
    "date": "2026-05-07T14:58:26+01:00",
    "ocid": "ocds-b5fd17-b298701c-ffc4-44ec-8fdb-314815dc8673",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "P1745",
        "title": "SMS Package for Public Sector copy",
        "description": "Send messages through SMS and WhatsApp channels and have two-way SMS and WhatsApp conversations. Through SMS and WhatsApp, keep customers informed of changes to terms, new appointments, reminders and general information. Control conversations through the easy-to-use Esendex SMS portal or via your CRM using API.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "64212300",
            "description": "Multimedia Message Service (MMS) services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 65000,
            "currency": "GBP"
        },
        "value": {
            "amount": 80000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-11-25T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-12-01T00:00:00Z",
            "endDate": "2029-11-30T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/3Rpv2fBR",
            "name": "CITIZEN HOUSING GROUP LIMITED",
            "identifier": {
                "legalName": "CITIZEN HOUSING GROUP LIMITED",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/3Rpv2fBR"
            },
            "address": {
                "streetAddress": "Unit 4040 Lakeside",
                "locality": "BIRMINGHAM",
                "postalCode": "B377YN",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "Procurement@citizenhousing.org.uk",
                "telephone": "0300 790 6555"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-04217280",
            "name": "Commify UK Limited trading as VOODOO and Esendex",
            "identifier": {
                "legalName": "Commify UK Limited trading as VOODOO and Esendex",
                "scheme": "GB-COH",
                "id": "04217280"
            },
            "address": {
                "streetAddress": "The Atrium, 20 Wollaton Street, Nottingham, Nottinghamshire. NG1 5FW. United Kingdom"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/3Rpv2fBR",
        "name": "CITIZEN HOUSING GROUP LIMITED"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-b298701c-ffc4-44ec-8fdb-314815dc8673-1",
            "status": "active",
            "date": "2025-11-30T00:00:00Z",
            "datePublished": "2026-05-07T14:58:26+01:00",
            "value": {
                "amount": 75000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04217280",
                    "name": "Commify UK Limited trading as VOODOO and Esendex"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-12-01T00:00:00Z",
                "endDate": "2029-11-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/d5f22aaf-2c33-4082-8b77-5299cf86f31f",
                    "datePublished": "2026-05-07T14:58:26+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}