Award

CA15239 - Customer Relationship Management System

ACTIVATE LEARNING

This public procurement record has 2 releases in its history.

AwardUpdate

15 Dec 2025 at 16:54

Award Notice
Tender

03 Feb 2025 at 10:48

Tender Notice
Summary of the contracting process

Activate Learning, located in Oxford, England, initiated a procurement process for a Customer Relationship Management System identified as CA15239. The process is classified under Customer Relation Management software package within the goods industry category. The procurement followed a restricted procedure, allowing selective bidders to participate. Initially published on 3rd February 2025, the tender aimed to engage suppliers for the provision, implementation, and support of the CRM system. Following a tender period ending on 6th March 2025, the contract was awarded to Ribbonfish Limited on 15th December 2025, with the contract period spanning from 10th December 2025 to 11th January 2029. Deliveries are set to include the UK and other international regions.

This tender presents opportunities for business growth, particularly for SMEs, as they are considered suitable participants, although VCSEs were not marked as suitable. Companies that specialise in CRM software can leverage this opportunity to expand their services across widespread geographical locations encompassed in the delivery addresses. With a contract value of £803,724, there is substantial potential for profitability and strategic partnerships. The procurement process encourages competition among businesses capable of delivering quality CRM solutions and offers a structured platform for achieving robust business engagements within the selected categories.

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Notice Information

Notice Title

CA15239 - Customer Relationship Management System

Notice Description

The provision, implementation and ongoing support of a CRM System. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA15239. Not registered: Visit https://suppliers.multiquote.com then register and quote CA15239 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b2bc0d09-35a6-42dd-807a-89809179ae66
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5c945dfa-aa32-4c67-9e6a-58fb22d74e07
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£803,724 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Dec 20252 months ago
Submission Deadline
9 Dec 2025Expired
Future Notice Date
Not specified
Award Date
3 Feb 20251 years ago
Contract Period
10 Dec 2025 - 11 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ACTIVATE LEARNING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OXFORD
Postcode
OX1 1SA
Post Town
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified
Local Authority
Oxford
Electoral Ward
Osney & St Thomas
Westminster Constituency
Oxford West and Abingdon

Supplier Information

Number of Suppliers
1
Supplier Name

RIBBONFISH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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