Award

Single Customer Account - Delivery Management Service - Dalas Taxi Rank

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

26 Nov 2024 at 16:08

Award Notice
Summary of the contracting process

H M Revenue & Customs (HMRC) has completed a procurement process titled "Single Customer Account - Delivery Management Service - Dalas Taxi Rank" under the CCS RM6335 Digital and Legacy Application Services (DALAS) framework, specifically Lot 4b for Taxi Rank. This tender, classified under the industry category of "Programming services of packaged software products" (CPV 72210000), aimed to secure a managed service for the Single Customer Account Programme, set to close in April 2025. The tender utilised a selective procurement method through a call-off from a framework agreement, with the awarded contract starting on 23rd October 2024 and ending on 31st March 2025. The contract value is £750,000, with the procurement stage currently at the Award stage as of the latest update on 26th November 2024. The delivery location is the United Kingdom.

This procurement presents significant opportunities for businesses in the software programming and IT service management sectors, particularly those with expertise in DevOps, Agile, and Lean methodologies. NTT Data UK Limited, a large-scale enterprise, has been awarded the contract, indicating the potential for collaboration or subcontracting opportunities. While the contract does not specify suitability for SMEs or VCSEs, businesses with the capability to deliver high-quality managed services and innovative technological solutions could find growth opportunities by engaging with such government projects. The strategic collaboration with HMRC could also enhance a company's profile and provide a platform for future public sector work.

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Notice Information

Notice Title

Single Customer Account - Delivery Management Service - Dalas Taxi Rank

Notice Description

This contract is for the provision of a Managed Service supporting the Single Customer Account Programme which is due to close April 2025. Specifically provision of a delivery management service for configuration and service enhancements. Utilising DevOps, Agile and Lean tools and techniques. Awarded under Lot 4b Taxi Rank of the CCS RM6335 Digital and Legacy Application Services (DALAS) framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b2d43abc-b4e2-43f0-a79f-f1b082bebfe2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1d1513c9-f35e-4b55-8d45-7e9b3b8f3352
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72210000 - Programming services of packaged software products

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
Not specified
Awards Value
£750,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Nov 20241 years ago
Submission Deadline
22 Oct 2024Expired
Future Notice Date
Not specified
Award Date
22 Oct 20241 years ago
Contract Period
22 Oct 2024 - 31 Mar 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Not specified
Contact Email
it-customer-engagement@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

NTT DATA

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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