Notice Information
Notice Title
Contact Centre Call Handling Platform
Notice Description
YHG have entered into a contract with Maintel Europe Limited for the provision of a Call Handling Software Platform for Contact Centres via the Crown Commercial Services (CCS) Framework Agreement RM1045 Network Services Lot 10. The contract relates to call handling software, licencing and support, upgrade and expansion, service design manager and consultation. In line with Framework Call Off procedures this notice is being published for information only.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-b2f73fb6-566c-48b8-af91-a2d0f6fcd7c2
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/20686018-009d-4e49-80df-7ac5761e70df
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £253,811 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £253,811 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 3 Dec 20187 years ago
- Submission Deadline
- 13 Sep 2018Expired
- Future Notice Date
- Not specified
- Award Date
- 19 Sep 20187 years ago
- Contract Period
- 27 Sep 2018 - 27 Sep 2020 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- YOUR HOUSING GROUP LTD
- Contact Name
- Jen Stevenson
- Contact Email
- jen.stevenson@yourhousinggroup.co.uk
- Contact Phone
- 07458119089
Buyer Location
- Locality
- WARRINGTON
- Postcode
- WA3 6ZN
- Post Town
- Warrington
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD6 Cheshire
- Small Region (ITL 3)
- TLD61 Warrington
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Warrington
- Electoral Ward
- Birchwood
- Westminster Constituency
- Warrington North
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/20686018-009d-4e49-80df-7ac5761e70df
3rd December 2018 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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