Award

WSFT - IT - Managed Service Contract Unify Openscape Enterprise platforn

WEST SUFFOLK NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

01 Sep 2025 at 10:57

Summary of the contracting process

The procurement process conducted by the West Suffolk NHS Foundation Trust focused on providing a managed service for the IT Unify Openscape Enterprise platform. The contract encompasses 24/7 maintenance support for the Openscape Enterprise system, categorised under CPV 50334140, which pertains to the repair and maintenance services of telephone sets. The procurement was facilitated through a selective method, specifically a call-off from a framework agreement, with the tender period ending on 30th May 2025. Located in Bury St Edmunds, England, the contract is valued at £17,500 and will run from 1st July 2025 to 30th June 2026. The award stage has been completed with CHARTERHOUSE VOICE & DATA LIMITED appointed as the supplier on 17th July 2025.

This tender presents lucrative business growth opportunities, particularly for large-scale enterprises specialised in IT service management and telecommunications. Such firms capable of delivering high-level, continuous maintenance support for complex telephony systems stand to benefit significantly from such government contracts. Although the contract is not explicitly aimed at SMEs or VCSEs, large enterprises with relevant expertise and capacity can leverage this opportunity to expand their market presence within the healthcare IT service sector, further solidifying relationships with prominent public sector clients like the NHS.

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Notice Title

WSFT - IT - Managed Service Contract Unify Openscape Enterprise platforn

Notice Description

24x7x365 Openscape Enterprise Maintenance Support.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b36ffcf4-5a41-462a-aafa-38767f49a5ed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0d6a65b1-5347-4a00-8f3d-a03b5802cc75
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50334140 - Repair and maintenance services of telephone sets

Notice Value(s)

Tender Value
£17,500 Under £100K
Lots Value
Not specified
Awards Value
£17,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20255 months ago
Submission Deadline
30 May 2025Expired
Future Notice Date
Not specified
Award Date
16 Jul 20257 months ago
Contract Period
30 Jun 2025 - 30 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST SUFFOLK NHS FOUNDATION TRUST
Contact Name
Ben Pharoah
Contact Email
tenders@wsh.nhs.uk
Contact Phone
01284713851

Buyer Location

Locality
BURY ST EDMUNDS
Postcode
IP33 2QZ
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH64 West Suffolk
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
West Suffolk
Electoral Ward
Southgate
Westminster Constituency
Bury St Edmunds and Stowmarket

Supplier Information

Number of Suppliers
1
Supplier Name

CHARTERHOUSE VOICE & DATA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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