Notice Information
Notice Title
High Intensity User Service, West Sussex
Notice Description
This notice is to inform the market of the direct award of a 12 month contract to The British Red Cross Society, for provision of a High Intensity User Service in West Sussex for NHS Sussex Integrated Care Board (ICB), commencing 1st December 2023. The contract value is PS240,000.00 for 12 months. People who frequently attend Emergency Departments (ED) are few in number, but their impact on health systems is significant. They make up less than one per cent of the population, but account for a significant proportion of all Emergency Department attendances, ambulance journeys and hospital admissions. It is estimated that this costs the NHS at least PS2.5bn per year. HIU services are nationally regarded as best practice, to support the high intensity user to reduce emergency care use, by providing psychosocial support, crisis planning, and signposting in the community. The service is based on the evidence based model developed by Blackpool CCG, NHS Right Care and British Red Cross and offers a robust way of reducing HIU activity to ED, consequently freeing up urgent care services for people that need them most. The model requires the identification of frequent ED attenders utilising acute trust data systems. Additional people may be identified due to their vulnerability as opposed to high use of ED. For example, they may have only called 999 or presented to ED between 5-10 times over the previous three months but presented with high risk episodes of self-harm or homelessness. HIU services use a health coaching approach, targeting high users of services and support the most vulnerable adults within the community more appropriately, whilst making better use of available resources. The service works with local partner organisations and connects people with their local community including drug and alcohol services, housing, social services and third sector groups. The service will cover the West Sussex area, specifically working with University Hospitals Sussex (UHSussex) emergency departments at Worthing Hospital, St Richard's Hospital, Chichester and Surrey & Sussex Healthcare (SaSH), East Surrey Hospital. The British Red Cross Society are the incumbent provider of the High Intensity User Service in Brighton and Hove and East Sussex. There is currently no High Intensity User Service in place in West Sussex. To address this inequitable provision, non-recurrent health inequalities funding has been secured, to run a 12 month pilot of this service in West Sussex. The pilot will enable the evaluation of the service's effectiveness, with a view to securing potential longer term investment, allowing a procurement to be undertaken for a longer-term service for the future. This direct award decision has been taken in the context of meeting patient need and improving service quality.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-b3cd581c-ee6c-4fc1-8d40-a9d2435a7c0f
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/3e2d3f18-4740-4cb2-af9a-c43498775aa5
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other - Direct Award LTR
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
Notice Value(s)
- Tender Value
- £240,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £240,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 20 Sep 20232 years ago
- Submission Deadline
- 29 Aug 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 28 Aug 20232 years ago
- Contract Period
- 1 Dec 2023 - 30 Nov 2024 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
- Contact Name
- Sarah Rix MCIPS Chartered
- Contact Email
- sarah.rix1@nhs.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- LEWES
- Postcode
- BN7 2FZ
- Post Town
- Brighton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ22 East Sussex CC
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Lewes
- Electoral Ward
- Lewes Bridge
- Westminster Constituency
- Lewes
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/3e2d3f18-4740-4cb2-af9a-c43498775aa5
20th September 2023 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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