Award

Customer Service Programme Discovery Support - RM6008 MCF2 - Lot 3 - AWARD

BIRMINGHAM CITY COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

06 Oct 2021 at 08:09

Award Notice
Award

06 Oct 2021 at 08:08

Award Notice
Summary of the contracting process

Birmingham City Council has completed the tender process for the "Customer Service Programme Discovery Support" contract, classified under the category of Business and Management Consultancy and related services. The contract, worth £154,725, was awarded under the Crown Commercial Services - Management Consultancy 2 Framework Agreement (RM6008) and falls within the open procurement method. The procurement stage was in the award phase, with a contract period running from 15 March 2021 to 14 July 2021. The services were to be delivered in Birmingham, West Midlands, at the postal code B4 7WB, following a tender period that ended on 15 February 2021.

This tender presents significant opportunities for businesses in the consultancy sector, particularly those specialising in customer service programme development and management consultancy services. Companies with expertise in complex and transformational consulting projects would be well-positioned to participate in similar future tenders. Given that this contract was awarded to a large supplier, smaller firms might collaborate as subcontractors to tap into such opportunities, enhancing their visibility and capability in public procurement.

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Notice Information

Notice Title

Customer Service Programme Discovery Support - RM6008 MCF2 - Lot 3 - AWARD

Notice Description

Award of a contract for the Provision of Customer Service Programme Discovery Support using the Crown Commercial Services - Management Consultancy 2 Framework Agreement (RM6008) - Lot 3 - Complex and Transformational

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b4577dfb-1cef-4ae0-b4d6-39c4730862d8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ff52b5f8-ed2a-48bf-932a-9d9aac4650a1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79400000 - Business and management consultancy and related services

79410000 - Business and management consultancy services

79411000 - General management consultancy services

79420000 - Management-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£154,725 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Oct 20214 years ago
Submission Deadline
15 Feb 2021Expired
Future Notice Date
Not specified
Award Date
9 Mar 20214 years ago
Contract Period
15 Mar 2021 - 14 Jul 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BIRMINGHAM CITY COUNCIL
Contact Name
Manjit Samrai
Contact Email
manjit.samrai@birmingham.gov.uk
Contact Phone
0121 303 0349

Buyer Location

Locality
WEST MIDLANDS
Postcode
B4 7WB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

AGILISYS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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