Award

Contingent Labour Contact Centre Roles

DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)

This public procurement record has 1 release in its history.

Award

02 Dec 2021 at 11:27

Summary of the contracting process

The Department of Health and Social Care (T&T) has completed a procurement process for the provision of Contingent Labour Contact Centre roles, classified under recruitment services. This selective tender, with a total contract value of £405,815.80, was awarded to Concept Resourcing Group Ltd. The contract period spans from 13 September 2021 to 12 March 2022, following a tender period that concluded on 12 September 2021. The procurement was carried out at their London office, located at 39 Victoria Street, SW1H 0EU, United Kingdom.

This contract presents substantial opportunities for businesses in the staffing and recruitment sectors, particularly those specialising in contact centre support. Companies capable of delivering contingent workforce solutions and adept at navigating similar procurement processes would be well-positioned to compete for future contracts of this nature. The procurement method employed, a call-off from a framework agreement, indicates a structured approach that could lead to further opportunities for qualified suppliers in the industry.

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Notice Title

Contingent Labour Contact Centre Roles

Notice Description

Provision of Contingent Labour Contact Centre

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b54da660-4506-436c-96b2-5f02577a45ec
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8cbf0b64-991d-40f2-b903-c6012ed69ee4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
£405,815 £100K-£500K
Lots Value
Not specified
Awards Value
£405,815 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20214 years ago
Submission Deadline
12 Sep 2021Expired
Future Notice Date
Not specified
Award Date
11 Sep 20214 years ago
Contract Period
12 Sep 2021 - 12 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)
Contact Name
Procurement Operations
Contact Email
procurement.operations@dhsc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CONCEPT RESOURCING GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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