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Provision of Nalytics

Government Commercial Agency

This public procurement record has 1 release in its history.

Award

10 Aug 2026 at 11:26

Award Notice
Summary of the contracting process

The Government Commercial Agency bought software services for the adoption of Nalytics SAR, a software package intended to improve the efficiency and accuracy of subject access request management. The requirement covers provision and use of the Nalytics platform rather than general IT consultancy or software development. Delivery is in London, for the Government Commercial Agency. The buying organisation is listed at the Cabinet Office’s Crown Commercial Service, with the agency’s address in Liverpool. The procurement falls within IT software package services and is relevant to suppliers providing software for managing, tracking or improving subject access request processes, particularly where the product can support more efficient and accurate handling of SAR activity.

This procurement has been completed and awarded. It used a selective call-off from a framework agreement. The tender submission deadline was 2 March 2026, and the contract was awarded on 7 July 2026 to PHOENIX SOFTWARE LIMITED. The awarded value is £30,884.55 including the stated GBP currency. The contract runs from 1 June 2026 to 31 May 2029. The tender’s estimated value was also £30,884.55. The award is active, and a signed-contract document is recorded. The procurement was for services and was not divided into lots. The published outcome identifies one supplier and does not set out a separate scoring breakdown or additional award criteria.

This award demonstrates a defined requirement for specialist software supporting subject access request management within a UK government organisation. A credible future competitor would need a proven SAR management product, with functionality that can improve operational efficiency and the accuracy of request handling. Suppliers should also be able to provide the software service to a public-sector buyer in London and operate through, or otherwise meet the requirements of, a relevant framework call-off route. The selected supplier is recorded as a large organisation, while the opportunity was marked as unsuitable for SMEs and voluntary, community or social enterprises. Businesses with an established software platform and public-sector delivery capability are therefore the closest commercial comparators for this requirement.

How relevant is this notice?

Notice Information

Notice Title

Provision of Nalytics

Notice Description

The adotion of Nalytics SAR, which offers a range of features designed to improve the efficiency and accuracy of SAR management

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b592afad-ddb3-4f83-bea3-d5d85f04c8e6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6638020f-8dba-4d22-a78b-90d53b12a4d1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£30,884 Under £100K
Lots Value
Not specified
Awards Value
£30,884 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Aug 20262 weeks ago
Submission Deadline
2 Mar 2026Expired
Future Notice Date
Not specified
Award Date
7 Jul 20261 months ago
Contract Period
1 Jun 2026 - 31 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Government Commercial Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLI London
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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