This public procurement record has 3 releases in its history.

Award

09 Sep 2026 at 12:33

Award

21 Aug 2025 at 13:46

Award

21 Aug 2025 at 13:45

Summary of the contracting process

West Hertfordshire Hospitals NHS Trust procured personnel and payroll services for its operations in Hertfordshire, under the Countess of Chester framework. The requirement covers the delivery of payroll services rather than goods, construction or wider human resources consultancy. The buyer is West Hertfordshire Hospitals NHS Trust, working through Hertfordshire and West Essex ICS NHS Procurement in Welwyn Garden City. The service is associated with the Trust’s activities in the West Hertfordshire area. This is a public-sector NHS payroll requirement, relevant to providers with established payroll operations, suitable systems and the ability to support an NHS trust’s workforce administration needs. The procurement is categorised as personnel and payroll services under CPV 79631000.

The procurement is complete and was awarded through a selective call-off from the Countess of Chester framework. The original estimated value was between £250,000 and £300,000, inclusive of the stated minimum and maximum. The contract was awarded to Northumbria Healthcare NHS Foundation Trust on 26 March 2025 for £297,792. The latest recorded contract period runs from 17 March 2025 to 16 March 2027; an earlier award record covered the period to 16 March 2026. The tender submission deadline was 11 March 2025 at 12:00 UTC. The procurement was marked as unsuitable for small and medium-sized enterprises and voluntary, community or social enterprises. No lots are identified.

For a supplier assessing future NHS payroll opportunities, this award demonstrates demand for a substantial, multi-year payroll service procured through an established framework rather than an open standalone competition. A credible competitor would need dependable payroll processing, strong information governance, secure technology and the operational capacity to support a hospital trust’s workforce accurately and consistently. Experience of NHS or comparable public-sector payroll environments would help demonstrate understanding of complex employment arrangements, statutory deductions, reporting and service continuity. Suppliers should also be able to operate within framework call-off procedures and provide robust implementation, support and account management. The buyer’s stated assessment of the requirement as unsuitable for SMEs indicates that future competitors should be prepared to evidence organisational scale, resilience and the resources needed for a trust-wide service.

How relevant is this notice?

Notice Information

Notice Title

WHHT - Payroll Services

Notice Description

Payroll Services awarded under Countess of Chester framework ref - F/022.1/HERTS/24.03

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b5bc1b6f-01fa-41f6-8448-fba105aca959
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/82e28fd0-6df9-4887-aacd-77ef9a242b23
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79631000 - Personnel and payroll services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£297,792 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Mar 20251 years ago
Contract Period
17 Mar 2025 - 16 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Hertfordshire Teaching Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Postcode Area
St Albans
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified

Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

Northumbria Healthcare NHS Foundation Trust

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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