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KGH - Digital Patient Mail and Hybrid Mail Solution

Kettering General Hospital NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

10 Aug 2026 at 10:34

Award Notice
Summary of the contracting process

Kettering General Hospital NHS Foundation Trust (KGH) procured digital patient mail and hybrid mail services, including a Patient Engagement Portal. The requirement combines software and managed communications support to help the hospital produce and deliver patient correspondence through digital and physical channels. It is categorised as an IT software package and falls within services procurement. Delivery is for KGH at Rothwell Road, Kettering, Northamptonshire, NN16 8UZ, serving the hospital’s patient communication needs. The buying organisation is Kettering General Hospital NHS Foundation Trust. The requirement is therefore relevant to suppliers providing hybrid mail, digital correspondence, patient engagement portals, healthcare communications technology or associated software-enabled mailing services.

The procurement has been awarded following a selective call-off from the G-Cloud 14 framework agreement (RM1557.14). The award was made to IMIMOBILE EUROPE LIMITED on 6 August 2026 for £268,006.08 including the stated contract value. The contract period runs from 1 April 2026 to 31 October 2026. The tender submission deadline was 31 March 2026 at 12:00. The procurement was evaluated through the framework call-off route; the published information identifies the requirement as services and records no separate lots. The award is active and the tender is complete. The selected supplier is identified as a small or medium-sized enterprise.

For suppliers that did not win this award, the requirement demonstrates demand from an NHS hospital for an integrated patient communications service rather than standalone mailing or generic software alone. A credible competitor for a future requirement would need to combine reliable hybrid-mail fulfilment with a secure digital patient engagement portal, supporting correspondence across physical and electronic channels. Relevant capability includes software implementation, systems integration, service management, data handling and dependable high-volume patient communications. Suppliers with proven healthcare or other regulated-sector delivery experience, robust information governance and the operational capacity to support both technology and mailing workflows would be well placed to compete through an appropriate public-sector framework call-off.

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Notice Information

Notice Title

KGH - Digital Patient Mail and Hybrid Mail Solution

Notice Description

Kettering General Hospital NHS Foundation Trust (KGH) award for Hybrid Mail and Patient Engagement Portal (PEP) via G-Cloud 14 Framework Agreement (RM1557.14).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b6305cf4-359f-4638-ba34-9123366161d7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/32d258ea-3256-443b-ba40-67b4bc3f7b83
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£268,006 £100K-£500K
Lots Value
Not specified
Awards Value
£268,006 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Aug 20262 weeks ago
Submission Deadline
31 Mar 2026Expired
Future Notice Date
Not specified
Award Date
6 Aug 20263 weeks ago
Contract Period
1 Apr 2026 - 31 Oct 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Kettering General Hospital NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KETTERING
Postcode
NN16 8UZ
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
TLF East Midlands (England)
Local Authority
North Northamptonshire
Electoral Ward
St Peter
Westminster Constituency
Kettering

Supplier Information

Number of Suppliers
1
Supplier Name

IMImobile Europe Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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