Award

ITSM Tool

THE PENSIONS REGULATOR

This public procurement record has 1 release in its history.

Award

08 Dec 2025 at 09:41

Summary of the contracting process

The procurement process initiated by The Pensions Regulator entails the award for an ITSM Tool, categorised under IT services, including consulting, software development, Internet, and support, with CPV classification 72000000. The procurement followed a selective method, specifically a call-off from a framework agreement. The process is complete, with the tendering period having concluded on 1st December 2025. The contract commenced on 8th December 2025 and spans until 7th December 2029. The Pensions Regulator, located in Brighton, England, acted as the purchasing body. The awarded contract, valued at £553,000, was given to Halo Service Solution on 8th December 2025, with the award notice published on the same date.

This contract presents substantial opportunities for businesses specialising in IT services, such as software development and IT consulting. While the procurement did not specifically target SMEs or VCSEs, it provides a lucrative opportunity for larger companies with comprehensive service offerings and the capability to fulfil the needs of a significant public sector client. Businesses equipped to deliver high-quality IT support services over extended periods are especially well-suited for such contracts, providing chances for expansion and long-term partnerships with government agencies.

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Notice Title

ITSM Tool

Notice Description

ITSM Tool

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b63e030d-5aaf-4dc1-89a2-256b21bbcb26
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0fbc125b-9c34-486e-8955-de1802c28f76
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£553,000 £500K-£1M
Lots Value
Not specified
Awards Value
£553,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Dec 20252 months ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
Not specified
Award Date
13 Nov 20253 months ago
Contract Period
8 Dec 2025 - 7 Dec 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE PENSIONS REGULATOR
Contact Name
Not specified
Contact Email
neil.goddard@tpr.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BRIGHTON
Postcode
BN1 6AF
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
Not specified

Local Authority
Brighton and Hove
Electoral Ward
Preston Park
Westminster Constituency
Brighton Pavilion

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SERVICE SOLUTION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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