Microsoft Word Co-authoring Support & Hypercare

COMPETITION AND MARKETS AUTHORITY

This public procurement record has 3 releases in its history.

AwardUpdate

20 May 2026 at 14:43

AwardUpdate

13 Jun 2025 at 20:09

Award

13 Jun 2025 at 20:07

Summary of the contracting process

The Competition and Markets Authority (CMA) in London has finalised a procurement process for the Microsoft Word Co-authoring Support & Hypercare services. This contract falls under the software programming and consultancy services industry, classified with CPV code 72200000. The procurement method used was a selective procedure with a call-off from a dynamic purchasing system. The contract, valued at £49,560, began on 12th May 2025 and will continue until 11th May 2028, with the tender period having concluded on 11th April 2025. The primary location for service delivery is the United Kingdom. The award stage was updated on 20th May 2026.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in software programming and systems consultancy. The contract involves providing ongoing support and developing Word templates, an essential service in addressing complex document management issues. Small businesses that offer bespoke software services and those specialised in IT support and consultancy would find this contract particularly aligned with their offerings. As the government aims to engage more SMEs, this contract signifies a lucrative opportunity for growing companies in this niche market to expand their portfolio and foster long-term client relationships with a reputable public authority.

How relevant is this notice?

Notice Title

Microsoft Word Co-authoring Support & Hypercare

Notice Description

support contract provides CMA with: * Ongoing support 3rd line support to specialist internal users, particularly around co-authoring and 'corrupted' documents Hypercare * Development of CMA Word templates, both layout and starter documents

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b687373e-f903-4e13-aa39-db2fd2b3ec6f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fe28c80a-ae8a-49d2-8d0a-494814874ef9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72200000 - Software programming and consultancy services

72210000 - Programming services of packaged software products

72220000 - Systems and technical consultancy services

72221000 - Business analysis consultancy services

72222000 - Information systems or technology strategic review and planning services

72222100 - Information systems or technology strategic review services

72222200 - Information systems or technology planning services

72222300 - Information technology services

72223000 - Information technology requirements review services

72224000 - Project management consultancy services

72225000 - System quality assurance assessment and review services

72226000 - System software acceptance testing consultancy services

72227000 - Software integration consultancy services

72228000 - Hardware integration consultancy services

72230000 - Custom software development services

72240000 - Systems analysis and programming services

72250000 - System and support services

72260000 - Software-related services

Notice Value(s)

Tender Value
£49,560 Under £100K
Lots Value
Not specified
Awards Value
£49,560 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20261 months ago
Submission Deadline
10 Apr 2025Expired
Future Notice Date
Not specified
Award Date
11 May 20251 years ago
Contract Period
11 May 2025 - 11 May 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
COMPETITION AND MARKETS AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC1B 4AD
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified

Local Authority
Camden
Electoral Ward
Bloomsbury
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

BROCHET

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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