Award

Hosting, Support and Maintenance of Ofwat and Open Water Websites

WATER SERVICES REGULATION AUTHORITY

This public procurement record has 2 releases in its history.

AwardUpdate

17 May 2018 at 13:04

Award Notice
Award

12 Apr 2018 at 14:08

Award Notice
Summary of the contracting process

The procurement process involves the WATER SERVICES REGULATION AUTHORITY, seeking suppliers for a contract titled "Hosting, Support and Maintenance of Ofwat and Open Water Websites." This requirement falls under the IT services industry category and encompasses activities in both London and the West Midlands, United Kingdom. The procurement method adopted is an open procedure, with the contract period scheduled to start on 6 December 2017 and concluding on 5 December 2019. The tender period ended on 23 November 2017, and the contract amount is valued at approximately £23,431.76.

This tender represents a significant opportunity for businesses, particularly small and medium-sized enterprises (SMEs), specialising in IT services such as web hosting, maintenance, and support. Companies with expertise in WordPress development and cloud infrastructure will find this contract well-suited for their capabilities, given the requirements for secure hosting environment, website migration, and ongoing technical support. Moreover, businesses that have experience working with public sector clients will be advantageous when competing for this tender.

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Notice Information

Notice Title

Hosting, Support and Maintenance of Ofwat and Open Water Websites

Notice Description

The contract is to provide web hosting services for both the Ofwat and Open Water websites, which are both built in WordPress. The sites will be hosted in separate cloud instances for security and resilience. The contract will also include maintenance and support services for the two sites. The two sites are: http://www.ofwat.gov.uk and http://www.open-water.org.uk Scope of work The contract is scheduled to start on 6 December 2017 and last for a period of 24 months until 5 December 2019, unless both parties agree an extension in which case such extension shall be no more than 6 weeks in duration from end of Contract. Hosting - this element of the contract includes a secure hosting environment, firewall and quarterly vulnerability scanning for both sites. Maintenance - this element covers all updates and fixes to the WordPress core system and any associated plug-ins on the sites. There will be a daily backup and synchronising of uploaded media and other digital assets and weekly web server image snapshots. Support - this element covers telephone and email support, content changes and uploads where needed and minor site adjustments. Support calls should be acknowledged within one hour of being raised, with a reasonable update given within four hours. If the call cannot be resolved within one working day, regular updates and a timescale for completion must be given, as an indicative figure, around 25 support calls were raised in the last 12 months. There may also be additional support work or development required to the websites as needed throughout the contract duration. Any additional work should be quoted for and delivered to an agreed timescale. Both the Ofwat and Open Water websites are built in WordPress 4.8.2 and have bespoke WordPress plugins. The Ofwat site has 507 pages, 2,060 publications and 5,562 media items to be migrated; Open Water has 37 pages, 30 documents and 213 media items to be migrated. The sites are currently hosted by separate companies so migration would need to be managed with both companies. Key tasks for the Contractor * Liaising with Ofwat and current hosting providers to establish assets required for websites. The Ofwat site is currently hosted by Forepoint Ltd and Open Water by Undivided Marketing. * Set up and configuration of web and database servers, and firewall. * Duplication of websites from current hosting environments. * Configuration and testing of CMS to ensure all functionality is working correctly. * Launch redirection of DNS settings to new environment. * Ongoing support and maintenance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b68ac24a-b085-446e-ab50-9fadf468131e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ffc958d8-e22d-436a-aa88-7bcb1ca43e91
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£23,431 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 May 20187 years ago
Submission Deadline
23 Nov 2017Expired
Future Notice Date
Not specified
Award Date
30 Nov 20178 years ago
Contract Period
6 Dec 2017 - 5 Dec 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WATER SERVICES REGULATION AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England), TLI London
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

BIG BLUE DOOR

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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